Support » Plugin: Drag and Drop Multiple File Upload - Contact Form 7 » Updating plugin causes uploads to not send

  • Resolved kierrapalmer

    (@kierrapalmer)


    Hello,
    Updating this plugin causes my uploads to not show up as attachments in the email sent.

    I have this on 2 sites right now and both sites have the same problem after I update the plugin. I have tried both checking and unchecking the Send Attachment as Links? checkbox and neither works.

    The plugin works when I am on v1.3.3 but does not work when I try updating it to the latest version. I am on WordPress 5.5.1.
    Note: This has been an issue ever since I tried updating to version 1.3.3.1, I just have not had the time to look into it so it’s remained out of date.

    Here is the Contact->Drag & Drop screenshot from one of the sites
    https://imgur.com/a/MOPxrsb
    And the Contact form Mail tab
    https://imgur.com/a/Hxxdjlx

    • This topic was modified 2 months, 1 week ago by kierrapalmer.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Glen Mongaya

    (@glenwpcoder)

    Hello @kierrapalmer ,

    Please check & make sure you unchecked “Send file as links” option.

    Then add [uploaded-files] in “File attachment” field under Mail Tab.

    Thank You.

    • This reply was modified 2 months, 1 week ago by Glen Mongaya.

    In Contact->Drag & Drop Upload, I only see an option that says “Send Attachment as links?” That option is unchecked. Adding [uploaded-files] sends the file as a link. Is there no longer a way to send the file as an attachment?

    Plugin Author Glen Mongaya

    (@glenwpcoder)

    You can send the file as attachment.

    Make sure to add [uploaded-files] in “File attachment” field under Mail Tab.

    See here for you guide – https://www.youtube.com/watch?v=DvuvmzIImYo&t=113s

    kierrapalmer

    (@kierrapalmer)

    Adding [uploaded-files] under “File attachment” seems to have fixed that. It is odd that I have been using this plugin on two sites for over a year now and have never had to add that before. But I am glad it is now fixed and the plugin can be updated.
    Thank you for your help and prompt replies.

Viewing 4 replies - 1 through 4 (of 4 total)
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