Support » Plugin: Security & Malware scan by CleanTalk » Updating Firewall

  • Resolved ladiggs12

    (@ladiggs12)


    Errors:
    2021-10-11 07:42:12: Updating firewall: DELETE TABLE: TABLE IS NOT EXISTS: wp_67bbg6c15x_spbc_firewall_data

    I got this error but I’m not sure what I’m supposed to do about it.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @ladiggs12.

    Please, re-activate the plugin:
    • WordPress Admin Page —> Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and Activate again

    Did it help you?

    Hello,

    We are aware of this problem and plan to fix it in the next few releases. The deadline date is November 1.

    Also, complete deactivation should fix this issue for you.

    Best regards.

    Hello,

    Thank you for the feedback!

    Please, try to use the development version. We have made a fix there.
    You could reinstall the plugin by following this instruction:

    1. Go to the WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Security & Malware scan by CleanTalk” —> Deactivate.
    3. After the automatic page refresh, find the plugin again “Security & Malware scan by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    4. Download the plugin archive from here: https://github.com/CleanTalk/security-malware-firewall/releases/download/dev-version/security-malware-firewall.zip
    5. Go to Plugins —> Add New —> Upload Plugin.
    6. Choose the downloaded archive and press “Install Now”.

    Contact us if you have any questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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