updating analytics code

  • Resolved amanda50au

    (@amanda50au)


    3 years, 3 months ago

    Hi – I created a new property in analytics for my webstories but I am unable to update my GA code in the webstories plug in – can you help? thanks

    The page I need help with: [log in to see the link]

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  • James Osborne

    (@jamesosborne)

    3 years, 3 months ago

    Thanks for reaching out, hopefully we can assist. Firstly can you state what’s occurring when you try and update and save your new Analytics snippet within the plugin settings as below? (ie. is there a greyed out save button or is the save button unresponsive?)

    Note that at present I can see a particular Analytics tracking snippet when checking your stories, the same Analytics snippet that appears in regular URLs, not just stories.

    Plugin Support Luckyna San

    (@luckynasan)

    3 years, 2 months ago

    @amanda50au We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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