Support » Theme: Minamaze » AMAZING!

  • I had a rough start with this theme, but it was due to WordPress automatically updating and creating issues with the slider. ThinkUp support contacted me via Skype and helped me through the process. A very simple modification fixed it.

    This theme is dynamically developed, kept current with WP developments and major updates, and from what I can tell, full of features that website developers actually NEED. It’s clean, responsive, you can customize it comfortably from the dashboard if you don’t want to get dirty with code.

    Did I mention the cornerstone of all WordPress products, plugins, themes, etc.: Top-notch support! So if you have any issue, they will not let you down!

    Thank you again guys, I can move forward now and will definitely go back for more resources from your company. Maybe even get a Pro version of this theme. I have to go through the extensive list of features and options I’d gain… 🙂

    Cheers,

    Andre

Viewing 8 replies - 1 through 8 (of 8 total)
  • Theme Author ThinkUpThemes

    (@thinkupthemes)

    Hi Styzer,

    Sorry to hear you’re having problems. If you get in touch with us we’d look into any issues you have. We can support you if you get in touch. Given that you’re the only user who’s reported this issue it doesn’t sounds like it’s related to the theme update.

    But anyway, if you’d like support get in touch with us at http://www.thinkupthemes.com. If not, then best of luck!

    Have a great day!

    Thread Starter styzer

    (@styzer)

    Thank you for contacting me, guys, I appreciate all the help, and can now focus on doing the work! Rating changed to reflect my total satisfaction!

    Regards,

    Andre

    markusm

    (@markusm)

    Hello Styzer and ThinkUp,
    I too have been overwhelmingly happy with Minamaze Pro. My client is delighted and so are his customers. However recently he told me that the Home page for the responsive end of his site at http://www.americalweightclinic.com/ had changed and didn’t look anything like I had designed it. Everything else both on the desktop and mobile version was fine just the home page went screwy— I scoured the internet looking for a clue until I came across this posting.

    Can you guys help me out?

    Sincerely,
    Markus Machado
    Creative Director at Fidelis Advertising
    markus@fidelisadvertising.com

    Thread Starter styzer

    (@styzer)

    Markus, your situation sound exactly like what I’ve experienced. Let me see if I can track and send you the solution I was given?

    Regards,

    Andre

    markusm

    (@markusm)

    Much obliged Andre. We were rolling along just fine and then BANG this happens. Of course I am not a very experienced or willing CSS code or HTML guy as an art director/writer you can imagine a little more than just tedious with no schooling what so ever in doing this— I am learning by crashing into walls. LOL.

    Thanks for your help.

    Sincerely,
    Markus

    Thread Starter styzer

    (@styzer)

    Hi Markus,

    I emailed you.

    Theme Author ThinkUpThemes

    (@thinkupthemes)

    Hi Markusm,

    Sorry to hear you’re experiencing problems. This however is the review section. Please can you open a new support ticket for your issue.

    Also, just a gentle reminder about forum rules. It’s really important to abide by the WordPress.org forum rules. Please ensure a new ticket is submitted for each new issue and also that you don’t post new issues to an existing ticket.

    Thanks!

    Thread Starter styzer

    (@styzer)

    My apologies, I should have directed Markus to do that immediately…

    Andre

Viewing 8 replies - 1 through 8 (of 8 total)
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