Support » Plugin: Elementor Page Builder » Updates are erasing all my data

  • Resolved ktinsmith

    (@ktinsmith)


    For the past week, every update i’ve done on Elementor has deleted all my data and designing. I keep having to rewind my wordpress website to the previous version before the update. Why does this keep happening?!

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  • I have the same problem. Homepage just disappeared. It’s in the database but not visible under dashboard.

    Hi,

    We’re also having the same problem. This is around the 3rd/4th time that we’ve had to go through to each of our pages and click ‘Preview’ in the ‘Edit with Elementor’ section to rebuild the CSS.

    When searching for a potential fix, I had realised that there’s a tool in the Elementor administration section called ‘Rebuild CSS Files’. I thought that this would have rebuilt the CSS dependant on each page registered under Elementor – but no. There are no files under the /wp-content/uploads/Elementor/CSS directory until I manually rebuild them by clicking on ‘Preview’. At this point, the pages return to normal (until the next update).

    I had the same problem, I fixed it by deactiviting a plugin, in my case it was Ajax Load More Preloader.

    Turn off all your plugins and then turn them on 1 by 1 testing as you go until you find the one.

Viewing 3 replies - 1 through 3 (of 3 total)
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