I’m happy to help. Could you provide a bit more detail about the failure? Could you copy-paste the error message?
I assume this is an issue with the Free / Standard version, but if this is an issue with updating the Premium version, you should open a ticket at https://surniaulula.com/support/ since wordpress.org does not allow the support of Pro / Premium features in the forums.
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This is the WordPress update notification:
“There is a new version of WPSSO Core available. View version 6.13.1 details or update now.
(2019/11/23) The Premium features of the WPSSO TIE add-on has been merged into its Standard version. Removed the “Optional Advanced Settings” metabox from the Essential settings page.”
This is the error:
“Update Failed: Plugin update failed.”
All other WP plugs update properly.
WPSSO Core
WPSSO Update Manager
To update the Free / Standard version, please deactivate the WPSSO Update Manager add-on, then install any updates.
If you are having any issue with a Premium feature, or Premium update, please open a ticket at https://surniaulula.com/support/.
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I get this when I deactivate the Updater:
“At least one Authentication ID has been entered in the Complementary Add-ons settings page,
but the WPSSO Update Manager add-on is not active. This complementary add-on is required to update and enable WPSSO Core Premium and its Premium add-ons.”
Please do not forget that forums on wordpress.org can only be used to support Free / Standard plugin features, as I mentioned previously. If you have any questions or issues about Premium features or Premium versions, please open a Premium support ticket.
To avoid triggering that notice message, and to use the Free / Standard plugins, you can deactivate the WPSSO Update Manager and remove any Authentication IDs entered in the SSO > Premium Licenses settings page.
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