Title: Updater doesn’t work
Last modified: June 17, 2026

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# Updater doesn’t work

 *  [Jairo Ochoa](https://wordpress.org/support/users/jairoochoa/)
 * (@jairoochoa)
 * [2 weeks, 5 days ago](https://wordpress.org/support/topic/updater-doesnt-work/)
 * Hi
 * Since version 0.10.24, I see a message saying **“A new version of Microsoft Clarity
   is available.”** along with an **“Update Now”** button, but the button doesn’t
   work.
 * The only way I can update the plugin is by going to the WordPress.org plugin 
   page, downloading the ZIP file, and then uploading it manually through the WordPress
   admin.
 * Also, the plugin doesn’t appear in the WordPress Updates screen, so it can’t 
   be updated there either, unlike any other plugin.
 * Thanks

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 * ![](https://ps.w.org/microsoft-clarity/assets/icon-256x256.png?rev=3472012)
 * [Microsoft Clarity](https://wordpress.org/plugins/microsoft-clarity/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/microsoft-clarity/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/microsoft-clarity/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/microsoft-clarity/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/microsoft-clarity/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [Jairo Ochoa](https://wordpress.org/support/users/jairoochoa/)
 * Last activity: [2 weeks, 5 days ago](https://wordpress.org/support/topic/updater-doesnt-work/)
 * Status: not resolved