Title: update/installing
Last modified: August 20, 2016

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# update/installing

 *  [byfchew](https://wordpress.org/support/users/byfchew/)
 * (@byfchew)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/updateinstalling/)
 * Hi,
 * When i try to install a plugin or update, it asks for
 * hostname
    ftp username ftp password
 * my wordpress is installed on a local nas but it has internet has access through
   ftp port. where do i get the hostname and the ftp usename and password?
 * Thanks.
    Bert

Viewing 1 replies (of 1 total)

 *  [Pothi Kalimuthu](https://wordpress.org/support/users/pothi/)
 * (@pothi)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/updateinstalling/#post-2647123)
 * Hi Bert,
 * Please check out [http://codex.wordpress.org/Editing_wp-config.php#WordPress_Upgrade_Constants](http://codex.wordpress.org/Editing_wp-config.php#WordPress_Upgrade_Constants)
 * Basically, you may need to integrate the following information…
 *     ```
       define('FTP_USER', 'ftp_username');
       define('FTP_PASS', 'ftp_password');
       define('FTP_HOST', 'ftpdomain.com:21');
       define('FTP_SSL', false);
       ```
   
 * Hope this helps.

Viewing 1 replies (of 1 total)

The topic ‘update/installing’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 1 reply
 * 2 participants
 * Last reply from: [Pothi Kalimuthu](https://wordpress.org/support/users/pothi/)
 * Last activity: [14 years, 2 months ago](https://wordpress.org/support/topic/updateinstalling/#post-2647123)
 * Status: not resolved

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