Support » Plugin: PDF Image Generator » Updated WordPress, plugin no longer working

  • I recently updated to WordPress 4.9.5. Now, when I upload PDF files, the images are no longer generated. If I go into the plugin settings and click “Generate images of PDFs that have no thumbnail”, I receive the following error:

    502 Bad Gateway

    We also updated the website to PHP7 at the same time, so unfortunately I do not know the specific cause of the error. Can you please help? Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ddmccaleb


    My host suspects the error goes hand-in-hand with a bug he’s found in WordPress that is PHP 7 related. He has opened a ticket with WordPress TRAC at



    Hi there. Did you find out anymore about this problem? I think my site was automatically updated to WordPress 4.9.7 and all of the product images and thumbnails now show a broken link. Some products have images not generated by this plugin and they appear fine.



    Also, the images do not appear in the Woocommerce product admin area. They can be chosen when I add featured image, but just show a broken image link everywhere in the back end. The images exist and when I download them from the server they appear fine. It’s strange.



    I have the same Problem as @speakoutenglish.

Viewing 4 replies - 1 through 4 (of 4 total)
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