Updated today, broken site

  • Resolved Gene_W

    (@kelltech)


    5 years ago

    Just finished a few plugin updates and the Litespeed update completely breaks my site. I’d show a screenshot if I could, but at this point it’s so bad I must keep the plugin deactivated. I don’t know where to take it from there, but thought I’d try to find out if anyone else is having trouble with the update, or what steps I could start taking to fix it and still use the plugin.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support qtwrk

    (@qtwrk)

    5 years ago

    Hi,

    Please upload image to somewhere like imgur.com

    We will help you once we see the issue

    Or please try descript how does it “breaks” ?

    Best regards,

    Thread Starter Gene_W

    (@kelltech)

    5 years ago

    Ok here are some screens without and with LSC activated:

    Before and after

    • This reply was modified 5 years ago by Gene_W.
    • This reply was modified 5 years ago by Gene_W.
    Plugin Support qtwrk

    (@qtwrk)

    5 years ago

    Hi,

    Could you please do a purge all ?

    And see how it goes ?

    Best regards,

    Thread Starter Gene_W

    (@kelltech)

    5 years ago

    Thanks for your reply. I did try purge all after updating, but I can try again. I’m currently away from my computer until Friday, so I’ll try then.

    Speaking of purge all, even though I have my settings to manual purge only, LSC still insists on purging all not only after performing updates but also before. A little annoyed that my choice of settings is ignored, but at least it’s getting purged I suppose.

    Plugin Support qtwrk

    (@qtwrk)

    5 years ago

    Hi,

    after performing updates but also before

    You mean when update plugins/themes/WP core ?

    I see other user mentioned this as well , but from the debug log I can see , the purge call is trigger by WP hook , and that hook only happens when something is updated.

    Best regards,

    Thread Starter Gene_W

    (@kelltech)

    4 years, 12 months ago

    Could you please do a purge all ?

    And see how it goes ?

    Updated, purged all and still broken. Deactivated LiteSpeed Cache and it fixes. To my understanding, I’m on a LiteSpeed server if that’s helpful to know.

    Plugin Support qtwrk

    (@qtwrk)

    4 years, 12 months ago

    Hi,

    when you see page broken , could you please open browser dev tool , and in “network” tab , see if there is anything out of ordinary ? like 404 request or 403 request ? anything that is not 200 OK

    Best regards,

    Thread Starter Gene_W

    (@kelltech)

    4 years, 12 months ago

    Ok, thank you for having a look.

    Here are the errors I see in network that are not there when I deactivate the plugin:

    Mixed Content: The page at ‘https://genewhitehead.com/’ was loaded over HTTPS, but requested an insecure stylesheet ‘http://genewhitehead.com/gwwp-suitcase/litespeed/cssjs/1e93a.css’. This request has been blocked; the content must be served over HTTPS.
    VM193:1

    Mixed Content: The page at ‘https://genewhitehead.com/’ was loaded over HTTPS, but requested an insecure script ‘http://genewhitehead.com/gwwp-suitcase/litespeed/cssjs/1422b.js’. This request has been blocked; the content must be served over HTTPS.

    (index):1 Mixed Content: The page at ‘https://genewhitehead.com/’ was loaded over HTTPS, but requested an insecure script ‘http://genewhitehead.com/gwwp-suitcase/litespeed/cssjs/b14f7.js’. This request has been blocked; the content must be served over HTTPS.

    (index):1 Mixed Content: The page at ‘https://genewhitehead.com/’ was loaded over HTTPS, but requested an insecure script ‘http://genewhitehead.com/gwwp-suitcase/litespeed/cssjs/c212e.js’. This request has been blocked; the content must be served over HTTPS.
    (index):38 Uncaught TypeError: jQuery(…).matchHeight is not a function
    at HTMLDocument.<anonymous> ((index):38)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at Function.ready (jquery.js?ver=1.12.4-wp:2)
    at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

    Plugin Support qtwrk

    (@qtwrk)

    4 years, 12 months ago

    Hi,

    Could you please check in your WP setting —> General , site URL and home URL are set to https:// ?

    Best regards,

    Thread Starter Gene_W

    (@kelltech)

    4 years, 12 months ago

    They are both set to https://.

    Thread Starter Gene_W

    (@kelltech)

    4 years, 11 months ago

    Just updated to the new LSC today and still having the same problem. I checked lazy load images, css and js settings but all with no luck. Then I deactivated every plugin except LSC, purged all but still had the same issue. I think I am officially stuck. 🙂

    Plugin Support qtwrk

    (@qtwrk)

    4 years, 11 months ago

    Hi,

    Could you please verify , in cache setting —> purge

    purge stale , is it ON or OFF ? please try set it to OFF and purge all

    Best regards,

    Thread Starter Gene_W

    (@kelltech)

    4 years, 11 months ago

    Hi again, I checked the purge stale setting and it was set to ON. I switched it OFF, purged all, cleared my browser and I’m sorry to report still no change. 🙁

    Plugin Support qtwrk

    (@qtwrk)

    4 years, 11 months ago

    Hi,

    Please create a ticket here

    We will investigate it further.

    Best regards,

Viewing 14 replies - 1 through 14 (of 14 total)
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