Support » Fixing WordPress » Updated to the latest WordPress, now all of my pages are gone

  • Resolved marynugent

    (@marynugent)


    Please help! I updated to the latest WordPress, And I also updated my Theme (Notio) and right after that happened all of the portfolio pages that I built are gone! The only “pages” that show in my dashboard are those provided by the theme.

    Please please tell me this can be recovered

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Portoflios are not a core wordpress feature, so they’re provided by your theme or a plugin. It sounds like that’s what’s missing. How does (did) your site add a portfolio? What’s a link to one of the missing pages?

    Thread Starter marynugent

    (@marynugent)

    Sorry, when I say portfolio, what I mean is I designed this website for my portfolio. If you go under “work” I built all of those pages within WordPress and now they are gone

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    All those pages (under /work/) seem to redirect to the home page. Try going to SETTINGS->PERMALINKS and clicking “save”. That should clear/reset the permalinks info and may help.

    This is weird. When I look at what you’re page is doing, going to any of the “work” pages first hits a link for a video and that link redirects to the home page: See https://i.imgur.com/PD81a6J.png

    Request URL: http://marynugentdesign.com/work/starr-insure-promo-video/
    Request Method: GET
    Status Code: 301 Moved Permanently
    Remote Address: 198.136.50.130:80
    Referrer Policy: no-referrer-when-downgrade
    Connection: Upgrade, Keep-Alive
    Content-Length: 0
    Content-Type: text/html; charset=UTF-8
    Date: Mon, 30 Mar 2020 14:46:00 GMT
    Keep-Alive: timeout=3, max=100
    Location: http://marynugentdesign.com/
    Server: Apache
    Upgrade: h2,h2c
    X-Redirect-By: WordPress

    Also, put in a question at your theme’s support page. You’re using a commercial theme, so please use their official support channel. We feel they are best equipped to support their products.

    https://themeforest.net/item/notio-deluxe-portfolio-theme/10049784

    Commercial products are not supported in these forums.

    @marynugent the same thing happened to me about a month ago, around the same time it happened to you. I have a feeling it had to do with an update. I was able to resolve the problem today! If we both have the same exact issue, here is how I resolved it. Maybe it will help you, too:

    • Go to your Dashboard and go to the Notio > Plugins page (Not the Dashboard Plugins page, the one within the Notio theme menu)
    • ACTIVATE ALL OF THE REQUIRED PLUGINS

    That’s it. My portfolio and every page that pulled-in images from my portfolio, are all back. Good luck.

    • This reply was modified 11 months, 2 weeks ago by aviv86. Reason: Clarification on Plugins page
    Thread Starter marynugent

    (@marynugent)

    @aviv86 YOU ARE AN ACTUAL LIFESAVER!!!! THAT WORKED!

    Thank you so so much for replying to my post! This has saved me weeks of work, you are the absolute best!

Viewing 5 replies - 1 through 5 (of 5 total)
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