Hi itpixie
We re-test the system again, and did not see the error messages, would it be possible for you to send a temporary wordpress administrator login to our secure support centre here:
https://www.protect-website.com/support-center
We will send our developers to check it asap.
Yes, version 1.6.4 is simpler, but in order to do more jobs in the long-run, e.g. better security checking functions, we need to have a better framework to serve as a backbone of the system. Version 2.0.2 might show some weakness at the beginning, but once it is settled, all users will get benefits from it in the long-run.
We apologise for the inconvenience and will try our best to fix it asap.
Best wishes
ProWeb Team
Hi itpixie
Could you please also give us the address of your website so we can take a look and try to find out the patterns? Please feel free to send the website address to either info[at]protect-website.com or tickets[at]protect-website.com
Best wishes
ProWeb Team
Hi itpixie
Issue identified, the other user provided the login to us so we can check the issue, and we found that this is caused by the PDO module not being loaded into your PHP environment, so adding the PDO module into the php.ini will resolve the issue, we have added the system requirements here
PHP Data Objects enabled (it is activated by default as of PHP 5.1.0, please contact your hosting to enable it if it is disabled. Reference
http://www.php.net/manual/en/pdo.installation.php
Once the PDO is added to the php environment, issue will be resolved.
PS, it only takes 1 minute of the work from your hosting company, so please contact them to add the module for you.
Hope this helps. 🙂
Best wishes
Helix
Hello Helix,
Thank you so much for the update and all the information. I apologize for not being able to provide the info you asked for in time.
After making some adjustment to my PHP environment, I was able to use the most updated version of OSE Firewall without any issue.
I do have 1 additional question:
As I was initializing the database for the first time, the process stopped/got stuck (or so it seems) half way through. As I closed the pop-up window and the page refreshed, it said everything was ready to do. How can I tell that all the database tables got created and initialized correctly? Or is there a way for me to re-initialize everything?
Thank you so much again for all your and your team’s help!
itpixie
Hi itpixie
That’s great, I will check your other forum topic (as it is similar to your last question in this topic) and resolve other issues asap.
Best wishes
Helix
ProWeb
