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[resolved] Updated plugin, lost settings, nothing showing up (6 posts)

  1. fairmediacouncil
    Member
    Posted 2 years ago #

    Hello,

    I was using this plugin with success until I updated it several minutes ago. I lost all my settings and now the menu won't show up.

    My site is http://www.test.fairmediacouncil.org

    Any suggestions on getting it up again?

    Thank you,

    https://wordpress.org/plugins/responsive-menu/

  2. Peter Anderson
    Member
    Posted 2 years ago #

    Hi there,

    Have you tried this yet?

    http://wordpress.org/support/topic/why-have-all-my-options-disappeared-when-upgrading-to-16

    Let me know if this doesn't fix it and I'll take a further look for you.

    Many thanks

    Peter

  3. Peter Anderson
    Member
    Posted 2 years ago #

    P.S - I can't see anything on that link except a coming soon holding page...

  4. Peter Anderson
    Member
    Posted 2 years ago #

    Hi fairmediacouncil,

    Did you try this?

    I just took a look at the code in the WordPress repository and somehow it had merged with an older version which could explain why this happened.

    Please can you de-active and delete the plugin and then re-install and re-activate the plugin.

    You won't lose any of your settings as long as you haven't clicked save from inside the admin page at any point.

    Apologies you have to do this, I'm not sure why the code got merged this way but it has now been rectified.

    Many thanks

    Peter

  5. fairmediacouncil
    Member
    Posted 2 years ago #

    Once I deactivated and reactivated my settings came back and worked.

    Thanks again.

  6. Peter Anderson
    Member
    Posted 2 years ago #

    Hi fairmediacouncil,

    Great to hear that it worked for you.

    This won't be an issue in any future version but was specific to the 1.6 update.

    There will be a 1.7 update out by the end of the week with some new features that I hope you will like.

    Many thanks

    Peter

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