Title: Update won't install
Last modified: August 21, 2016

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# Update won't install

 *  Resolved [cooriesmum](https://wordpress.org/support/users/cooriesmum/)
 * (@cooriesmum)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/update-wont-install/)
 * I tried to install the update (to 2.6) simply by clicking “install update” but
   it always froze at “unpacking…”.
 * So I downloaded it manually and went through [this page](http://localhost/wordpress/wp-admin/plugin-install.php?tab=upload)
   option.
 * Then I received a message saying:
 * > The uploaded file exceeds the upload_max_filesize directive in php.ini.
 * I have now deleted the previous version to do clean-slate install but the same
   thing all the way.
 * Any suggestions?
 * Maki (newbie)
 * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 5 months ago](https://wordpress.org/support/topic/update-wont-install/#post-4361006)
 * It seems that your hosting provider is limiting the size of the files you can
   upload to your site. I would recommend that you contact them and ask them if 
   it’s possible to remove that limit.
 * In the meantime, you will need to install the plugin manually as explained here:
   
   [http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation](http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation)
 *  Thread Starter [cooriesmum](https://wordpress.org/support/users/cooriesmum/)
 * (@cooriesmum)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/update-wont-install/#post-4361033)
 * Thank you, Jeremy!
 * Forgot to mention that I’m still developing locally, using XAMPP.
 * Since the initial posting, I located php.ini and found that XAMPP’s original 
   upload_max_filesize was 2M.
    Am leaving this as is for now. Still pleased to 
   learn the cause of the problem and potential ways to solve it.
 * Very happy that WordPress has many alternative ways to install plug-ins.
 * Thanks heaps. 🙂
    Maki

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

 * [php.ini](https://wordpress.org/support/topic-tag/php-ini/)

 * 2 replies
 * 2 participants
 * Last reply from: [cooriesmum](https://wordpress.org/support/users/cooriesmum/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/update-wont-install/#post-4361033)
 * Status: resolved