Support » Plugin: Team » Update without data loss

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author themepoints

    (@themepoints)

    Hi,
    Thanks for contact with us. we are not sure what’s going on with you. feel free to contact our support team via our website contact form. our developer will take a look at this issues & inform you as soon as possible.

    Best Regards

    onealklea

    (@onealklea)

    I am having the same problem. I currently have Version 1.3.8 and trying to update to 1.4 but it wipes out all the data.

    • This reply was modified 1 year ago by  onealklea.
    systematyk

    (@systematyk)

    @onealklea did you get this resolved? I had inadvertently updated the plugin without backing up first and it wiped all of the team members.

    Same thing happened here. Updated from 1.4 to 1.5 & all my team members are gone now. I have a backup, so that’s great, but still….

Viewing 4 replies - 1 through 4 (of 4 total)
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