Support » Plugin: WordPress Related Posts » UPDATE WIPED OUT MY WEB SITE!!!

Viewing 11 replies - 1 through 11 (of 11 total)
  • moviepen

    (@moviepen)

    I had the same error — I used an FTP program to rename the plugin folder. This allows WordPress to start up again, and deactivate the plugin due to (basically) a “file not found” error.

    dufour_l

    (@dufour_l)

    This also happened to my web site, I had to renamme the folder “wordpress-23-related-posts-plugin” to “wordpress-23-related-posts-plugin-disabled” to enter my blog again, then I uninstalled this plugin that I used since at least a year. 🙁

    BrownEyesTFC

    (@browneyestfc)

    My website hosting company just deactivated the plugin for me. Time to move on to another plugin unfortunately. Any recommendations for a similar plugin that won’t take over your web site?

    Plugin Author Sovrn

    (@sovrn)

    Our apologies for this inconvenience. We used a new process for updating code for the plugin and it clearly failed. We are in the process of fixing the issue right now and have an ETA of 30-90min. If you have the ability to deactivate the plugin, that would be the most immediate solution.

    I will provide updates here every 30min.

    Going forward, we are definitely reverting back to our proven process for code updates to ensure this situation does not happen again.

    Again, our apologies for the inconvenience.

    BrownEyesTFC

    (@browneyestfc)

    I recommend you test new processes before going live with them. Someone just recommended this plugin to me: https://wordpress.org/plugins/intelly-related-posts/

    mcfreder

    (@mcfreder)

    Same here I had to disable it manually.

    3.6.2
    Ownership change

    Why would they make that update that was not even tested!!

    Martin Mrskos

    (@martin-mrskos)

    Hi,

    well, I have deleted all the “wordpress-23-related-posts-plugin” directory but it did not help me to get in the admin mode.

    what to do?

    Martin

    BrownEyesTFC

    (@browneyestfc)

    I had to refresh my screen a few times. After I got back into admin mode, I cleared the cache and it’s been fine.

    BrownEyesTFC

    (@browneyestfc)

    It was obviously more than an ownership change.

    Martin Mrskos

    (@martin-mrskos)

    🙁
    No, it does not work for me at all…

    Plugin Author Sovrn

    (@sovrn)

    UPDATE: For those that have already downloaded the 3.6.2 update and it has caused issues, the best solution is as follows:

    Option 1

    1. Contact your web hosting company, and have them delete the “wordpress-23-related-posts-plugin” folder from the “wp-content/plugins/” folder.
    2. Option 2 (for those comfortable managing files):

    1. Log into your site’s files using the File Manager provided by your web hosting company or by using an FTP program (such as Filezilla).
    2. Browse to “wp-content/plugins/” folder for your WordPress site.
    3. Delete “wordpress-23-related-posts-plugin” folder.
    4. <p>
      Again, we apologize for this inconvenience. We are currently conducting a postmortem meeting to make sure this problem is not repeated. I will provide our conclusions here.

      Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)
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