Title: Update via ftpsockets fail
Last modified: May 25, 2018

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# Update via ftpsockets fail

 *  [maawp](https://wordpress.org/support/users/maawp/)
 * (@maawp)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/update-via-ftpsockets-fail/)
 * Hello all,
 * Here is my problem while trying to update either the core or the plugins via 
   the web interface it will fail with the following message:
    `Update Failed: Could
   not copy file. add-to-any/addtoany.admin.js`
 * This example being with the plugin addtoany share buttons but it does the same
   with the core or other plugins.
 * Wordpress version is 4.9.5. I got access to both FTP and SSH but **have** to 
   be able to update via the web ui only.
    Here are a few relevant informations 
   about the constants defined in wp-config.php and directories in the file system:
 *     ```
       define('FS_METHOD', 'ftpsockets');
       define('FTP_BASE', '/path/to/wordpress' );
       define('FTP_CONTENT_DIR', '/path/to/wordpress/wp-content/' );
       define('FTP_PLUGIN_DIR ', '/path/to/wordpress/wp-content/plugins/' );
       define('FTP_USER', 'ftpuser' );
       define('FTP_PASS', 'ftppwd' );
       define('FTP_HOST', '127.0.0.1' );
       define('WP_DEBUG_LOG', true);
       define('WP_TEMP_DIR', '/path/to/custom/tmp');
       ```
   
 * Some values have been edited to protect the innocent, but all FTP credentials
   works fine, same as the TMP dir being writable by www-data and I’ve witnessed
   it storing the downloaded archive inside.
    the wp-content/upgrade folder is writable
   by the FTP user. the wp-content/plugins folder is writable both by the FTP user
   and the PHP user
 * The error message on top of my post is the most information I managed to squeeze
   out of wordpress despite the WP_DEBUG constant set to true and access to error
   logs, not knowing the complete path, from where, to where the file is tried to
   be copied by wordpress is a problem as well.
 * I’m available if more informations are needed, please advise.

The topic ‘Update via ftpsockets fail’ is closed to new replies.

## Tags

 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 0 replies
 * 1 participant
 * Last reply from: [maawp](https://wordpress.org/support/users/maawp/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/update-via-ftpsockets-fail/)
 * Status: not resolved

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