Support » Plugin: WooCommerce » update version 5.5.0 with bug when search by sku

  • Resolved johnson0118

    (@johnson0118)


    When I update woocommerce to version 5.5.0,I find version 5.5.0 with search bug. I go back home page to search product by SKU. It can’t find products which I want to search. Please fix the bug. Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • aame problem here in some installations. Can we check why is this happening?

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @johnson0118,

    It is probable that the search function is not working due to a conflict between the updated WooCommerce version and your theme or one of your plugins. Thus, I would recommend doing a conflict test to see you can find the cause.

    Here’s how to perform a conflict test: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    @flyingfinn64, we’d also like to look into your case, but kindly create a new thread here.

    Thanks.

    Thread Starter johnson0118

    (@johnson0118)

    Hi @abwaita and @flyingfinn64 ,
    You can install “Search By SKU – for Woocommerce” plugin on your website. Then, you will know what I say on woocommerce. It seems that woocommerce plugin doesn’t support to search products by sku.

    • This reply was modified 11 months, 2 weeks ago by johnson0118.

    @johnson0118 Thank you for your fast answer. We were already using it but stopped also working as well as other extended search plugins. We will check any conflict and we will be back but there is no other update in the near past except of Woo.

    It may be a problem with some hooks that also the extended plugins use.
    I used fibosearch and replaced in theme php file the default search function with the ajax one and it worked. Though i will check further more for other people that may encounter the same problem. Thanks again.

    Plugin Support Tseten a11n

    (@tibetanitech)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thread Starter johnson0118

    (@johnson0118)

    @tibetanitech Hello, I have contacted author of “Search By SKU – for Woocommerce” plugin to solve the problem. Plugin works correctly now. Thank you.

    Plugin Support abwaita a11n

    (@abwaita)

    Glad to hear it – thanks for the update!

    As the thread is resolved now, if you have any other questions, you’re welcome to create a new thread.

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
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