Title: Update user profile
Last modified: August 31, 2016

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# Update user profile

 *  [cinnamon2](https://wordpress.org/support/users/cinnamon2/)
 * (@cinnamon2)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/update-user-profile/)
 * Hello – several users have reported they are unable to update their profiles.
   When I check my test profile, I can update most information but NOT the bio section.
   It allows the change, but when you submit the update, nothing saves. Any ideas?
   Thank you!
 * [https://wordpress.org/plugins/amr-users/](https://wordpress.org/plugins/amr-users/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [anmari](https://wordpress.org/support/users/anmari/)
 * (@anmari)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/update-user-profile/#post-7198248)
 * I doubt whether my plugin is causing that problem. To be sure of that
    goto the
   plugins cache setttings and tick the “Do not recache on user update” checkbox
   and save – use the daily or hourly instead. These actions only trigger AFTER 
   a user-meta is updated, so unlikely tobe preventing an update, but just in case,
   try that (or deactivate plugin) and try update the bio again.
 * See screenshot:
    [https://ps.w.org/amr-users/assets/screenshot-6.png?rev=1009494](https://ps.w.org/amr-users/assets/screenshot-6.png?rev=1009494)
 * The bio / user description is stored in the user meta whereas the basis user 
   fields are stored in the user table.
 * So other possibilities are:
    - some other plugin has a bug when up
       dating user meta? Try [debug](http://webdesign.anmari.com/2932/debugging-a-possible-clash-between-plugins-andor-a-theme/)
    - maybe data corruption on the user meta table – in phpmyadmin vcheck for any‘
      repair’ signs, or try repair the table
 * Checking your apache or mysql logs may also help.
 * Let us know how you go.

Viewing 1 replies (of 1 total)

The topic ‘Update user profile’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [anmari](https://wordpress.org/support/users/anmari/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/update-user-profile/#post-7198248)
 * Status: not resolved