• Resolved gbasterra

    (@gbasterra)


    Hello,

    I´ve been using several years “Ultimate Auction Pro Personal” (v.6.1.3). Now I am having problems with this version that does not load the auction page, so I have installed this plugin in version 4.1.8, which I see does not have all the features that the previous plugin had (custom emails… .). Is there a possibility of having a pro version that is compatible with WordPress 4.9? The pro version for Woocommerce requires WordPress 5.5 and doesn’t work for me. Thank you very much.

    Kind regards

    Guillermo

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nitesh

    (@nitesh_singh)

    Hi @gbasterra ,

    First and foremost is that your approach is wrong of using old WordPress and old plugin software. There is a reason why new updates are released and the most simple reason that you should consider is that if you dont use latest versions of the software then your website is exposed to security issues and numerous errors.

    Hence, as a general rule of thumb, always use latest software no matter what the software is.

    Second, we do not provide any support for old versions and the reason is simple. It is because people are expected to update wordpress and thus we update our software in compliance with it. And thus we recommend every customer to do the same.

    Third, we have come a long way in developing better auction software. You were using old plugin of our professional version. And we have developed new software and both are based on woocommerce and for a good reason.

      Ultimate Auction: Pro Plugin – It is suitable for existing website.
      Its demo is available at https://testdrive.auctionplugin.net
      Ultimate Auction: Pro Theme – It is suitable for creating a new auction website.
      Its demo is available at https://demo.getultimateauction.com

    Please take a demo of both and would recommend you to start using it.

    Regards,
    Nitesh

    Thread Starter gbasterra

    (@gbasterra)

    Hello Nitesh,

    Thank you for your kind reply. The problem now is that our website is using WordPress 4.9 y and your software with the new plugin require WordPress 5.5. 🙁

    Best regards

    Guillermo

    Plugin Author Nitesh

    (@nitesh_singh)

    Hi @gbasterra ,

    You should not be using old Wordpess versions but you should always keep updating WP to its latest version. We are not sure why you think that as a problem.

    Of-course our software will always be compatible with latest versions of WP and that is why we had recommended you to update WP and then purchase our latest software and set it up and start auctioning.

    Regards,
    Nitesh

    Thread Starter gbasterra

    (@gbasterra)

    Thank you very much for the explanations. We do not update beyond WordPress 4.9 due to problems with the theme we are using. We hope to update the website soon and with it to the most up-to-date version of WordPress.

    Kind regards

    Guillermo

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Update to pro version in WordPress 4.9?’ is closed to new replies.