Support » Theme: onetone » Update to OneTone v3.0 broke the site

  • Ray Gulick

    (@raygulick)


    The customizer has changed: no more section editing capabilities for homepage? All the homepage section data has disappeared. Now have a blank homepage.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • spotter698

    (@spotter698)

    Did the same to me.

    I’ve now rolled back to version 2.5.6 and will wait until there is positive feedback.

    Ray Gulick

    (@raygulick)

    Yup, reverting to older version of theme is the only fix for now (which I’ve now done, and am able to manage homepage sections, which reappeared).

    Not impressed by lack of responsiveness from theme developer; will probably find another theme that seems better supported.

    • This reply was modified 9 months ago by  Ray Gulick.
    spotter698

    (@spotter698)

    Just noticed that 3.0.1 has been released. Are you game?

    Found another theme support article at MageeWP – https://mageewp.com/forums/topic/video-section-disappear-after-update-to-onetone-v-3-0/

    Ray Gulick

    (@raygulick)

    I think I’ll wait until the video issue is fixed; although I believe I’m seeing the same issue on my 2.5.5 theme.

    cobberas63

    (@cobberas63)

    Yep, my site broke too, with version 3.0

    3.0.1 fixed almost everything … my page headers are still missing.

    Frankly, I’m fed up with the constant breakages and will be shifting to another theme ASAP.

    Word is on the MageeWP support page that all is OK now after updating to :

    OneTone 3.03
    OneTone Companion 1.0.9

    Can anyone confirm this?

    @spotter698 the latest OneTone theme updates fixed all the breakages on my site … but I couldn’t confirm for other sites.

    Updating anything on OneTone seems to be always risky, but the developers eventually fix things! It’s really annoying and ultimately not satisfactory.

    Everything seems to be fine again (w/3.03 theme and 1.09 companion), for now.

    Nice theme; a shame we can’t count on updates not to break sites.

    • This reply was modified 8 months, 4 weeks ago by  Ray Gulick.

    I have the onetone new version theme for my website now ,everything on the website has disappeared, and m unable to find the roll back option for the website
    my website is dityconnection.com
    can anyone help me with this
    give some errors on the top as well

    velarie2112

    (@velarie2112)

    I just updated to 3.0.6 and it removed all of my customization done in the customizer; site name and tagline won’t display. Changed the placement of my sidebars. I’ll be looking for another theme also. 🙁

    • This reply was modified 7 months ago by  velarie2112.
Viewing 10 replies - 1 through 10 (of 10 total)
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