Support » Plugin: Email Subscribers & Newsletters » Update to latest version

  • Resolved rarcher30


    Hi there, not sure if this is a known issue or not. It appears to be a minor thing anyway. I have the plugin activated on two sites within my MU. When I updated to the latest, it converted all the templates over to use the new keyword format ({{keyword}} instead of ##keyword## but it effectively duplicated every one of the templates.

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  • @rarcher30

    In the recent releases of the plugin, the Keyword format has been changed. Though the effect took place in the system automatically and would not cause any issues in the system.

    Duplication of the templates is a very unusual thing. Could please provide me with the screenshot of the same?

    Please let me know your views on it.

    Hi there,

    Unfortunately, I’ve since cleaned up the duplicates – so I am unable to send screenshots. On another site within my MU I did the same update but did not get the duplicates. It appears to have been an anomaly that I cannot replicated. Will keep an eye on it though.


    Apologies for the delayed reply.
    Kindly let me know your views on the same as I was not able to replicate it at my end.

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