• Resolved stepfaul

    (@stepfaul)


    Hi there,

    I have just updated Contact form to the latest version and this seems to have broken the reCaptcha.

    I now receive an error stating ‘wpcf7-recaptcha: Could not verify reCaptcha response.’ along with no reCaptcha tick box.

    I have cleared server side and browser caches and am running the latest version of WordPress. Any help would be great as this is still working on my live site where Contact Form has not been updated.

    Many thanks

    Steve.

    • This topic was modified 2 years, 11 months ago by stepfaul.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter stepfaul

    (@stepfaul)

    Bizarely this is now working after waiting 15-20 minutes and not doing anything else!

    I will check again in the morning and after clearing caches again and let you know.

    Thread Starter stepfaul

    (@stepfaul)

    Sorry, don’t quite know what happened there but just tried again after clearing all caches and still the same error. Almost seems to be flapping between working and not working…

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    It looks like it’s having trouble finding we included wpcf7-recaptcha-controls script, which should enqueue into the website’s footer. We’ve implemented this on a local Storefront theme. It appears to work as suspected, which leads us to believe that it’s an issue with the Autoptimize Cache or Autoptimize settings. If deactivating the plugin solves the issue, we suspect caching.

    Hopefully, caching ends up being the issue but if not you could try installing the WordPress Health Check & Troubleshooting plugin. This plugin will allow you to safely disable plugins until you find the conflict. For more information, we recommend reviewing their documentation. We do recommend creating a backup of your website before attempting this, just in case.

    If the above does not solve your issue, please reply with any further information that may help us debug this issue. Have a wonderful weekend!

Viewing 3 replies - 1 through 3 (of 3 total)
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