Update to 7.3 caused fatal error

Resolved Chris
(@christof15)

1 month, 3 weeks ago
Hi, After updating to Events Manager 7.3, my site immediately crashed with this fatal error:
```
Uncaught Error: Failed opening required 
.../wp-content/plugins/events-manager/classes/em-oauth/oauth-server.php
(include_path='.:/usr/share/php')
```
The file oauth-server.php does not exist in my installation, and the entire directory: /classes/em-oauth/ is missing after the update.
This seems to be a packaging issue in the 7.3 release ZIP, because the changelog mentions new OAuth features, but the required files are not included.

Viewing 9 replies - 1 through 9 (of 9 total)

Jos Klever
(@josklever)

1 month, 3 weeks ago

You can always find previous versions on the bottom of the Advanced page of a plugin. The previous still working version can be downloaded via https://downloads.wordpress.org/plugin/events-manager.7.2.3.1.zip

airrocker
(@airrocker)

1 month, 3 weeks ago

@ianleightonhorsemanship – I had to rename the plugin folder via FTP (or you could do it via cPanel File Manger). Just change it to events-manager-broken. That should restore access to your site. Then download v7.2.3.1 and install it.
Moderator Yui
(@fierevere)

永子

1 month, 3 weeks ago
to whoever who has same issue:

Please consider to subscribe to this topic (on the sidebar) or if you have different issues or more questions – open your own support topic

https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

everything not conforming to the guidelines will be deleted, do not complain
- This reply was modified 1 month, 3 weeks ago by Yui.
Plugin Author Marcus
(@msykes)

1 month, 3 weeks ago

Hello everyone, just to let you know we’re investigating and will update very shortly.

Plugin Author Marcus
(@msykes)

1 month, 3 weeks ago

Hello, I’m sorry for the inconvenience caused. This was a big update, with many changes to our internal CI/CD and we’re putting measures in place to make sure exactly this doesn’t happen again.

We’ve pushed version 7.3.1 and updating to that should fix the issue. Alternatively, if you can’t update and you have FTP, download this file:

https://plugins.svn.wordpress.org/events-manager/trunk/classes/em-oauth/oauth-server.php

And upload it to wp-contents/plugins/events-manager/trunk/classes/em-oauth/

zlocram
(@zlocram)

1 month, 3 weeks ago

Thank you, that fixes it for me.

Oliver Gelbrich
(@ogelbrich)

1 month, 3 weeks ago

saw the fatal error on my site this morning, the update to 7.3.1 came in as i was investigating. thanks for patching so quickly, @msykes.

Plugin Author Marcus
(@msykes)

1 month, 3 weeks ago

Thanks for confirming everyone and apologies again for this. Shouldn’t have happened, but hopefully going forward we’ll progressively avoid anything like this happening on big-update releases (upside, there will be more big updates!).

Thread Starter Chris
(@christof15)

1 month, 2 weeks ago

Thank you for your quick fix and your work on this plugin @msykes!!

Viewing 9 replies - 1 through 9 (of 9 total)

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