Support » Plugin: WordPress Backup to Dropbox » Update to 4.1 keeps failing to uninstall the old version …

  • Resolved Hansaplastique

    (@hansaplastique)


    I’m trying to do the auto update to 4.1 for a while now, including when the plugin has been disabled. But it keeps failing.

    I’m on WordPress 4.1 MU …

    The message is:

    Downloading update from https://downloads.wordpress.org/plugin/wordpress-backup-to-dropbox.zip…
    
    Unpacking the update…
    
    Installing the latest version…
    
    Removing the old version of the plugin…
    
    Could not remove the old plugin.
    
    Plugin update failed.

    https://wordpress.org/plugins/wordpress-backup-to-dropbox/

Viewing 3 replies - 1 through 3 (of 3 total)
  • p.s. I also tried it with the plugin disabled. Same message.

    Hate to bump the question, but even trying to remove the plugin, so I could install the latest version seems impossible.

    Can anyone tell me what the uninstall procedure would be?
    I’ve tried removing the plugin through WP, and get this message:

    Plugin could not be deleted due to an error: Could not fully remove the plugin(s) wordpress-backup-to-dropbox/wp-backup-to-dropbox.php.

    Plugin Author Michael De Wildt

    (@michaeldewildt)

    Hi there,

    I rarely check this forum so it’s best to email support@wpb2d.com for timely support.

    Have a wonderful weekend 🙂

    Cheers,
    Mikey

Viewing 3 replies - 1 through 3 (of 3 total)
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