Title: Update to 3.4.2
Last modified: August 20, 2016

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# Update to 3.4.2

 *  [Matthew913](https://wordpress.org/support/users/matthew913/)
 * (@matthew913)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/update-to-342/)
 * When I hit the update button, the screen goes to blank, except for the dashboard
   menu, which is just like any other update. The difference, is that during other
   updates, the screen would go blank until the update was complete (about 5 seconds),
   during which time the “working” icon in the browser tab would be running and 
   then the status would appear “update successful”.
 * When updating to 3.4.2, the screen goes blank but the “working” icon stops and
   nothing happens. I can go back or link to any menu item in the dashboard, but
   the update doesn’t take place. [http://matthewpetti.com](http://matthewpetti.com)
 * Suggestions?

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/update-to-342/#post-3036006)
 * Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s
   folder inside wp-content/themes and adding “-old” to the end of the folder name
   using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management
   application your host provides.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or phpMyAdmin.
 * – re-uploading all files & folders – **except** the wp-content folder – from 
   a **fresh** download of WordPress.
 * – running the upgrade manually via wp-admin/upgrade.php

Viewing 1 replies (of 1 total)

The topic ‘Update to 3.4.2’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/update-to-342/#post-3036006)
 * Status: not resolved

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