Support » Plugin: WooCommerce » Update to 3.3.1 Success/Failure Message Missing

  • Resolved sunnymoneyfamily


    I just updated Woocommerce to 3.3.1 over the weekend a few days ago and now I’m having some issues with my products.

    Issue 1:
    From the store page: I can click “add to cart” and the “view cart” button appears below all products added.

    From any specific product page that has been created post-update (example: There is no success/failure message displayed (100% of the time) i.e. “”PRODUCT” has been added to your cart. View cart” or “You cannot add another “PRODUCT” to your cart. View cart.” This error is intermittent on older products with the majority working as they should (only 1 product found with error).

    Issue 2:
    When trying to preview any of my product postings, the only thing displayed on the preview page is the title of the product and the comments box below.

    Note that when creating new products, I used the same settings as before.

    The only thing that changed from working to not working was updating Woocommerce and the stripe/paypal gateway plugins for it. I’ve searched google for similar issues but I feel I might be the only one. I use the Nowell theme and everything indicated the update was compatible. (I already know it does not declare support, but woocommerce has always worked fine for me with it.)

    Any advice would be great! A solution even better. I’ve got a cart widget in place until another update comes out or someone has an idea of how best to solve this. I’m not sure if the “outdated templates” are actually an issue since they have to do with emails.

    Thank you in advance!

    ### WordPress Environment ###
    Home URL:
    Site URL:
    WC Version: 3.3.1
    Log Directory Writable: ✔
    WP Version: 4.9.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    ### Server Environment ###
    Server Info: nginx
    PHP Version: 7.0.27
    PHP Post Max Size: 2 GB
    PHP Time Limit: 1200
    PHP Max Input Vars: 6144
    cURL Version: 7.57.0
    SUHOSIN Installed: –
    Max Upload Size: 2 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    ### Database ###
    WC Database Version: 3.3.1
    WC Database Prefix: wp_131126912_
    MaxMind GeoIP Database: ✔
    Total Database Size: 25.25MB
    Database Data Size: 19.65MB
    Database Index Size: 5.60MB
    wp_131126912_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB
    wp_131126912_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    wp_131126912_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
    wp_131126912_woocommerce_downloadable_product_permissions: Data: 0.14MB + Index: 0.20MB
    wp_131126912_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
    wp_131126912_woocommerce_order_itemmeta: Data: 0.45MB + Index: 0.55MB
    wp_131126912_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
    wp_131126912_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
    wp_131126912_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
    wp_131126912_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
    wp_131126912_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
    wp_131126912_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
    wp_131126912_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    wp_131126912_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    wp_131126912_cf_form_entries: Data: 0.02MB + Index: 0.06MB
    wp_131126912_cf_form_entry_meta: Data: 0.02MB + Index: 0.03MB
    wp_131126912_cf_form_entry_values: Data: 0.02MB + Index: 0.05MB
    wp_131126912_cf_tracking: Data: 0.02MB + Index: 0.00MB
    wp_131126912_cf_tracking_meta: Data: 0.02MB + Index: 0.03MB
    wp_131126912_commentmeta: Data: 0.04MB + Index: 0.02MB
    wp_131126912_comments: Data: 0.25MB + Index: 0.12MB
    wp_131126912_edd_customermeta: Data: 0.02MB + Index: 0.03MB
    wp_131126912_edd_customers: Data: 0.02MB + Index: 0.03MB
    wp_131126912_fo_elements: Data: 0.02MB + Index: 0.00MB
    wp_131126912_fo_usable_fonts: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_cdn: Data: 0.02MB + Index: 0.02MB
    wp_131126912_gg_folders: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_galleries: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_galleries_excluded: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_galleries_resources: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_image_optimize: Data: 0.02MB + Index: 0.02MB
    wp_131126912_gg_membership_presets: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_photos: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_photos_pos: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_photos_settings: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_settings_presets: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_settings_sets: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_stats: Data: 0.02MB + Index: 0.00MB
    wp_131126912_gg_tags: Data: 0.02MB + Index: 0.00MB
    wp_131126912_links: Data: 0.00MB + Index: 0.00MB
    wp_131126912_ngg_album: Data: 0.02MB + Index: 0.02MB
    wp_131126912_ngg_gallery: Data: 0.02MB + Index: 0.02MB
    wp_131126912_ngg_pictures: Data: 0.02MB + Index: 0.02MB
    wp_131126912_options: Data: 6.95MB + Index: 0.13MB
    wp_131126912_pms_member_subscriptionmeta: Data: 0.02MB + Index: 0.03MB
    wp_131126912_pms_member_subscriptions: Data: 0.02MB + Index: 0.03MB
    wp_131126912_pms_paymentmeta: Data: 0.02MB + Index: 0.03MB
    wp_131126912_pms_payments: Data: 0.06MB + Index: 0.02MB
    wp_131126912_postmeta: Data: 2.72MB + Index: 1.32MB
    wp_131126912_posts: Data: 3.15MB + Index: 0.21MB
    wp_131126912_signups: Data: 0.36MB + Index: 0.06MB
    wp_131126912_strong_views: Data: 0.02MB + Index: 0.00MB
    wp_131126912_termmeta: Data: 0.00MB + Index: 0.00MB
    wp_131126912_terms: Data: 0.00MB + Index: 0.01MB
    wp_131126912_term_relationships: Data: 0.01MB + Index: 0.03MB
    wp_131126912_term_taxonomy: Data: 0.01MB + Index: 0.01MB
    wp_131126912_usermeta: Data: 2.62MB + Index: 1.17MB
    wp_131126912_users: Data: 0.10MB + Index: 0.06MB
    wp_131126912_wc_download_log: Data: 0.02MB + Index: 0.03MB
    wp_131126912_wc_webhooks: Data: 0.02MB + Index: 0.02MB
    wp_131126912_wpforo_accesses: Data: 0.00MB + Index: 0.00MB
    wp_131126912_wpforo_attachments: Data: 0.03MB + Index: 0.00MB
    wp_131126912_wpforo_forums: Data: 0.18MB + Index: 0.03MB
    wp_131126912_wpforo_languages: Data: 0.00MB + Index: 0.00MB
    wp_131126912_wpforo_likes: Data: 0.01MB + Index: 0.03MB
    wp_131126912_wpforo_phrases: Data: 0.03MB + Index: 0.05MB
    wp_131126912_wpforo_pmfolders: Data: 0.00MB + Index: 0.00MB
    wp_131126912_wpforo_pms: Data: 0.00MB + Index: 0.00MB
    wp_131126912_wpforo_posts: Data: 0.22MB + Index: 0.41MB
    wp_131126912_wpforo_profiles: Data: 0.06MB + Index: 0.06MB
    wp_131126912_wpforo_subscribes: Data: 0.02MB + Index: 0.03MB
    wp_131126912_wpforo_topics: Data: 0.02MB + Index: 0.04MB
    wp_131126912_wpforo_usergroups: Data: 0.00MB + Index: 0.00MB
    wp_131126912_wpforo_views: Data: 0.03MB + Index: 0.12MB
    wp_131126912_wpforo_visits: Data: 0.00MB + Index: 0.00MB
    wp_131126912_wpforo_votes: Data: 0.00MB + Index: 0.00MB
    wp_131126912_wppa_albums: Data: 0.02MB + Index: 0.00MB
    wp_131126912_wppa_comments: Data: 0.02MB + Index: 0.02MB
    wp_131126912_wppa_exif: Data: 0.02MB + Index: 0.02MB
    wp_131126912_wppa_index: Data: 0.02MB + Index: 0.02MB
    wp_131126912_wppa_iptc: Data: 0.02MB + Index: 0.02MB
    wp_131126912_wppa_photos: Data: 0.02MB + Index: 0.03MB
    wp_131126912_wppa_rating: Data: 0.02MB + Index: 0.02MB
    wp_131126912_wppa_session: Data: 0.09MB + Index: 0.02MB
    wp_131126912_yoast_seo_links: Data: 0.06MB + Index: 0.02MB
    wp_131126912_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB
    ### Post Type Counts ###
    attachment: 347
    chat-room: 3
    customize_changeset: 6
    custom_css: 2
    envira: 1
    feedback: 297
    hm_custom_css: 2
    jp_img_sitemap: 3
    jp_sitemap: 3
    jp_sitemap_master: 3
    nav_menu_item: 22
    ngg_gallery: 2
    ngg_pictures: 9
    page: 33
    pms-email-reminders: 1
    pms-subscription: 9
    popup: 1
    popup_theme: 6
    post: 20
    product: 12
    revision: 406
    safecss: 1
    shop_coupon: 10
    shop_order: 655
    wpm-testimonial: 12
    wppb-rf-cpt: 1
    wpsc_cart_orders: 2
    ### Security ###
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    ### Active Plugins (22) ###
    VaultPress: by Automattic – 1.9.5
    Akismet Anti-Spam: by Automattic – 4.0.2
    AMP: by Automattic – 0.6.1
    Easy Video Player: by naa986 – 1.1.7
    Font Organizer: by Hive – 2.1.1
    Photo Gallery by Supsystic: by – 1.10.15
    Jetpack by by Automattic – 5.8
    Paid Member Subscriptions: by Cozmoslabs
    Mihai Iova
    Madalin Ungureanu
    Adrian Spiac
    Cristian Antohe – 1.6.7 – Not tested with the active version of WooCommerce
    Paid Member Subscriptions - Email Reminders: by Cozmoslabs
    Adrian Spiac – 1.0.4
    Paid Member Subscriptions - Stripe Payment Gateway: by Cozmoslabs
    Mihai Iova – 1.2.3
    Profile Builder Pro: by Cozmoslabs
    Madalin Ungureanu
    Antohe Cristian
    Barina Gabriel
    Mihai Iova – 2.7.5
    Strong Testimonials: by Chris Dillon – 2.30
    Theme My Login: by Jeff Farthing – 6.4.9
    WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce – 2.1.1
    WooCommerce Stripe Gateway: by WooCommerce – 4.0.5
    WooCommerce: by Automattic – 3.3.1
    Yoast SEO: by Team Yoast – 6.2
    WP Discord: by Raymond Perez – 0.4.2
    WP Trading View: by Trade Pips – 1.5
    wpForo Advanced Attachments: by gVectors Team (A. Chakhoyan and R. Hovhannisyan) – 1.2.0
    wpForo Private Messages: by gVectors Team (A. Chakhoyan and R. Hovhannisyan) – 1.0.6
    wpForo - Forums: by gVectors Team (A. Chakhoyan
    R. Hovhannisyan) – 1.4.5
    ### Settings ###
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    ### WC Pages ###
    Shop base: #71 - /store/
    Cart: #910 - /cart/
    Checkout: #771 - /checkout/
    My account: ❌ Page does not contain the shortcode.
    Terms and conditions: #210 - /legal-terms/terms-and-conditions/
    ### Theme ###
    Name: Nowell
    Version: 2.3.4
    Author URL:
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ❌ Not declared
    ### Templates ###
    Overrides: /wordpress/plugins/wpcomsh/2.1.11/vendor/automattic/wc-calypso-bridge/inc/email-templates/email-order-details.php version - is out of date. The core version is 3.3.1
    /wordpress/plugins/wpcomsh/2.1.11/vendor/automattic/wc-calypso-bridge/inc/email-templates/plain/email-order-details.php version - is out of date. The core version is 3.3.0
    Outdated Templates: ❌Learn how to update

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Dustin Hartzler


    Automattic Happiness Engineer

    Can you try switching to a default theme like Storefront or TwentySeventeen and see if WooCommerce works better?

Viewing 1 replies (of 1 total)
  • The topic ‘Update to 3.3.1 Success/Failure Message Missing’ is closed to new replies.