Support » Plugin: WooCommerce Blocks » Update Stops Image Swap

  • Resolved azwp

    (@azwp)


    I’m also having image issues with the newest update.

    I use the block twice on my shop’s home page (with the Astra Pro theme) to show items from specific categories. Since updating the plugin, the image swap feature no longer works in those blocks. Items seems to be showing fine, just no cool swap happening. The swap works correctly on the shop page, which does not use the block plugin.

    I see others have also reported issues, so I expect an update soon. Just wanted to be sure you noticed this additional glitch.

    Thanks,

    ~V

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mother.of.code

    (@imazed)

    The Mother of Code | Automattic Happiness Engineer

    Hey there @azwp! There has been a new release of the Blocks plugin – can you let us know if updating to version 2.2.1 resolves your issue?

    Thanks!

    Hi, thanks for checking.

    I updated the plugin the day you released it and no, to my disappointment, the issue has not been solved.

    In addition, I’ve since looked at my site on my phone and the WooCommerce block looks terrible there. I have two other blocks on my home page (by other developers, showing posts) and they translate correctly to the smaller media: images and headings switch to vertical alignment and still fill the space. The WooCommerce block, however, keeps the horizontal alignment and just makes the thumbnails tiny and the headings are forced into long vertical rows beneath them.

    Frankly, when days passed without an update from you, I searched my other block plugins to see if I could just replace yours. Unfortunately, I have yet to find another plugin that will include WooCommerce products (instead of posts). I’m going to keep looking for a work around and may just go back to hand coding.

    Your plugin needs improvement and those of us with live, working stores don’t want to wait months for that to maybe happen. WooCommerce seems to have underestimated the importance of this. Think about it: we’re using WC to Sell Things and the first look our hard won site visitors get of our products is likely in your plugin (and the numbers say they’re probably viewing them on their phones). We have a few seconds to hook them and keep them shopping. A commerce platform that doesn’t help us do that is practically worthless.

    Plugin Author Albert Juhé Lluveras

    (@aljullu)

    @azwp do you know if there was any error in your browser console? You can open it pressing F12 while in your browser and making sure you are in the Console tab. If there are any errors, they would appear in red. That will help us diagnose what might be going on here.

    The site looked the same in both Chrome and Firefox and in Chrome mobile. (So the image swapover was not working in any of them.) It used to work previous to the update before last.

    I would think setting up a bunch of sample WooCommerce sites and testing your plugin updates in all the browsers before release would eliminate common issues.

    I can no longer check this for you as I have already removed the WooCommerce Blocks plugin and replaced it with something that works more reliably.

    Thanks.

    Plugin Author Albert Juhé Lluveras

    (@aljullu)

    @azwp thanks for your time! We test broadly every release before uploading it, but WordPress is such a diverse ecosystem that it’s impossible to predict if two different plugins might have compatibility issues.

    I will proceed marking this thread as resolved. Feel free to reopen it if you ever encounter the issue again.

Viewing 5 replies - 1 through 5 (of 5 total)
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