Support » Plugin: All-in-One WP Migration » Update: Restore of backup not possible ;-(

  • Resolved Bettina

    (@bettinag)


    Hi,

    after the update of your plugin, it is no longer possible to restore a backup.

    The restore process breaks while restoring the database without any error message or hint.

    Please help me with this problem.

    Best regards,
    Bettina

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Yani Iliev

    (@yaniiliev)

    @bettinag

    Are you able to open the site after restore?
    What happens during database restore?

    Thread Starter Bettina

    (@bettinag)

    Hi,

    no, I can´t access the site. It breaks while restoring the database. It looks like a white screen of death.

    My database is about 85 MB, but there are only 15 MB restored before the process hangs up.

    Tried to make a backup of my life site for more than 10 times with different options (e. g. with/without images, cache, plugins….), but no backup is able to be restored.

    My workflow is to backup the live site and then restore it on my local machine for testing purposes. Worked well before the last update.

    Plugin Author Yani Iliev

    (@yaniiliev)

    @bettinag

    Do you use the same PHP version between the live site and your local machine?

    You can enable debugging and find out what the white screen is hiding by following this guide: https://codex.wordpress.org/Debugging_in_WordPress

    Thread Starter Bettina

    (@bettinag)

    Hi Yani,

    thank you so much for your support! You solved my problem 😉 and make me happy again!

    You were right with your question if I use the same PHP Version! My live site and the development server had a different version. Now running PHP 7.1.12 on both machines and restoring is working fine.

    Best regards,
    Bettina

    Plugin Author Yani Iliev

    (@yaniiliev)

    @bettinag

    Awesome! Glad to hear we worked it out.

Viewing 5 replies - 1 through 5 (of 5 total)
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