Title: Update problem Last modified: August 31, 2016 --- # Update problem * Resolved [Hank Lem](https://wordpress.org/support/users/hank-lem/) * (@hank-lem) * [9 years, 10 months ago](https://wordpress.org/support/topic/update-problem-36/) * Hello Wordfence, * I’ve tried several times to update Wordfence 3.2.5 to the latest version but every time I get messages like this: * Er is een fout opgetreden bij het bijwerken van Wordfence Security: De update kon niet worden geïnstalleerd omdat we sommige bestanden niet konden kopiëren. Dit komt meestal door inconsistente bestandsrechten. lib, images, readme.txt, views, css, index.php, wordfence.php, js, tmp, lib/.htaccess, lib/wordfenceClass. php, lib/dashboard.php, lib/wfSchema.php, lib/email_passwdChanged.php, lib/wfView. php, lib/menu_options.php, lib/wf503.php, lib/menu_whois.php, lib/wfCache.php, lib/menu_scanSchedule.php, lib/wfLog.php, lib/menu_passwd.php, lib/wfActivityReport. php, lib/sysinfo.php, lib/wfIPWhitelist.php, lib/wfBrowscapCache.php, lib/email_pleaseChangePasswd. php, lib/wfScanEngine.php, lib/wfViewResult.php, lib/wordfenceConstants.php, lib/wfIssues.php, lib/wfBulkCountries.php, lib/wfCrawl.php, lib/wfHelperBin.php, lib/menu_activity.php, lib/wfHelperString.php, lib/wfCrypt.php, lib/menuHeader. php, lib/menu_countryBlocking.php, lib/wordfenceScanner.php, lib/menu_blockedIPs. php, lib/wfArray.php, etc. * What to do? * [https://wordpress.org/plugins/wordfence/](https://wordpress.org/plugins/wordfence/) Viewing 10 replies - 1 through 10 (of 10 total) * [WFBrian](https://wordpress.org/support/users/wfbrian/) * (@wfbrian) * [9 years, 10 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438454) * Hi, * Can you confirm the you are running Wordfence 3.2.5 currently? If you are unable to update, you may want to try doing a removal of Wordfence and table data and then installing the latest version which is 6.1.8. * -Brian * Thread Starter [Hank Lem](https://wordpress.org/support/users/hank-lem/) * (@hank-lem) * [9 years, 10 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438460) * No, I’m running Versie: 6.0.24. * Hank * Thread Starter [Hank Lem](https://wordpress.org/support/users/hank-lem/) * (@hank-lem) * [9 years, 9 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438547) * I can’t remove the current version (6.0.24) of Wordfence. * [WFBrian](https://wordpress.org/support/users/wfbrian/) * (@wfbrian) * [9 years, 9 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438550) * Hi, * You’ve tried the following steps to remove Wordfence? * [https://support.wordfence.com/support/solutions/articles/1000010321-how-can-i-remove-all-wordfence-data-or-reset-wordfence-to-the-default-settings-](https://support.wordfence.com/support/solutions/articles/1000010321-how-can-i-remove-all-wordfence-data-or-reset-wordfence-to-the-default-settings-) * Make sure you choose: “Delete Wordfence tables and data on deactivation?” * -Brian * Thread Starter [Hank Lem](https://wordpress.org/support/users/hank-lem/) * (@hank-lem) * [9 years, 9 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438551) * I’ve tried it and it doesn’t work at all. Unable to delete or to upgrade. * [WFBrian](https://wordpress.org/support/users/wfbrian/) * (@wfbrian) * [9 years, 9 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438554) * Hi, * Here’s how to manually delete your installation of Wordfence. FTP to your site and delete the Wordfence plugins directory. Then install Wordfence Assistant and use it to delete your Wordfence table data. Then uninstall Wordfence Assistant. At this point, Wordfence will totally be removed and you can reinstall the latest version. * [https://wordpress.org/plugins/wordfence-assistant/](https://wordpress.org/plugins/wordfence-assistant/) * -Brian * [i9lifearaujo](https://wordpress.org/support/users/i9lifearaujo/) * (@i9lifearaujo) * [9 years, 9 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438555) * preciso de ajuda * apos atualizar o plugin recomendado pela site, não consigo mais abrir o meu site. * alguém pode me ajudar * Thread Starter [Hank Lem](https://wordpress.org/support/users/hank-lem/) * (@hank-lem) * [9 years, 9 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438557) * Thanks for your reaction **i9lifearaujo** but my Spanish is a little bit rusty. * WF Brian Thanks for your assistance. New version is installed. * [i9lifearaujo](https://wordpress.org/support/users/i9lifearaujo/) * (@i9lifearaujo) * [9 years, 9 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438561) * good evening * I need help. It was an e-commerce program to store and set up already and directed to my domain [http://www.i9life.tk](http://www.i9life.tk) and pages in wordpress. all settings worked well every time I atualizava. * Yesterday to open the wordpress admin appeared information from two updates to be made. I performed the update and since then can not access my website or wordpress admin, it displays on the page several codes errors. * what should I do to get my work: * Warning: include(wc-order-functions.php): failed to open stream: No such file or directory in /home/u566968461/public_html/wp-content/plugins/woocommerce/includes/ wc-core-functions.php on line 23 * Warning: include(): Failed opening ‘wc-order-functions.php’ for inclusion (include_path =’.:/opt/php-5.5/pear’) in /home/u566968461/public_html/wp-content/plugins/woocommerce/ includes/wc-core-functions.php on line 23 * Warning: include(wc-term-functions.php): failed to open stream: No such file or directory in /home/u566968461/public_html/wp-content/plugins/woocommerce/includes/ wc-core-functions.php on line 26 * Warning: include(): Failed opening ‘wc-term-functions.php’ for inclusion (include_path =’.:/opt/php-5.5/pear’) in /home/u566968461/public_html/wp-content/plugins/woocommerce/ includes/wc-core-functions.php on line 26 * . . . . . . . * [WFBrian](https://wordpress.org/support/users/wfbrian/) * (@wfbrian) * [9 years, 9 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438562) * Hi, * Try the steps to regain access to your site found here: * [https://docs.wordfence.com/en/Help!_I_locked_myself_out_and_can%27t_get_back_in._What_can_I_do%3F](https://docs.wordfence.com/en/Help!_I_locked_myself_out_and_can%27t_get_back_in._What_can_I_do%3F) * If you’re still having an issue after trying, please open a new thread so we can work with you on the issue. * Thanks, Brian Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Update problem’ is closed to new replies. * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865) * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordfence/) * [Active Topics](https://wordpress.org/support/plugin/wordfence/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/) * 10 replies * 3 participants * Last reply from: [WFBrian](https://wordpress.org/support/users/wfbrian/) * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/update-problem-36/#post-7438562) * Status: resolved