Support » Theme: Pure & Simple » Update Pro theme / customize mode not working

  • Resolved Mamba Negra


    I purchased ‘Pure & Simple ProVersion: 1.3.2’ and one year after, the subscription to new updates ends. Now I have 1.3.2 Pro version and I can not update. How should I do to update my Pro version? I see in that last version to update is 3.0.2. But I suppose this is a basic version of the theme worst and with less functionallity that Pro version.
    I have problems with the customize mode (in appearance tab) in the theme, graphic interface is not loading and I cannot modify design graphically. I don’t know if the reason is that my theme is not updated to the latest version or why. I want to modify design and I cannot in the same way what I did the fist time.
    I appreciate some ideas or solutions.
    Thanks in advance.

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  • Theme Author Styled Themes


    Hi Mamba,

    We had already come up to version 3.0.3, please updated to latest version and check if still you are facing the customizer issue.

    We look forward for your response.


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