Support » Plugin: Tag Groups » Update poor

  • Plugin did what it was supposed to until WordPress updated and now even after the plugin update the dropdown’s to select groups have dissapeared

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Chris

    (@camthor)

    I’m sorry to hear that updating your site caused an error. First of all, please make sure that this is caused by the Tag Groups plugin. Usually, if the menu disappears on the tags page, there is a Javascript error caused by another plugin.

    Deactivate all other plugins and then check if the menu is back. If so, reactivate them one-by-one and check if the menu is back.

    You can also open the Javascript console on the tags page and report error messages that you find there.

    Plugin Author Chris

    (@camthor)

    If you don’t manage to update your site and you’re not willing to try to find out the cause of the error, you should not give such a bad review! You don’t even know which plugin caused the issue.

    Reviews should be fair and helpful.

    Thread Starter thecatim

    (@thecatim)

    I have updated my site to the latest wordpress, php recommended, your plugin etc. I am still in the process of checking through every plugin. In the blog list your plugin no longer shows the tag cat. On the blog edit page it also no longer shows. I might add that I’m a software engineer so I understand about code dependence. Anyway I will know soon if another plugin affected this although it should not really.

    Plugin Author Chris

    (@camthor)

    You could also try a plugin that solves problems caused by jQuery incompatibilities, like this one: https://wordpress.org/plugins/enable-jquery-migrate-helper/ That is a common problem when people update their WordPress.

Viewing 4 replies - 1 through 4 (of 4 total)
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