Title: Update plugins:  Could not create directory
Last modified: August 21, 2016

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# Update plugins: Could not create directory

 *  [jsproducts](https://wordpress.org/support/users/jsproducts/)
 * (@jsproducts)
 * [13 years ago](https://wordpress.org/support/topic/update-plugins-could-not-create-directory/)
 * Hi everybody,
 * I have some plugins that need to be updated and I have tried to do it but without
   any success:
    Downloading update from [http://downloads.wordpress.org/plugin/sendpress.0.9.3.1.zip…](http://downloads.wordpress.org/plugin/sendpress.0.9.3.1.zip…)
 * Unpacking the update…
 * Could not create directory. /wp-content/upgrade/sendpress.tmp
 * Return to Plugins page
 * I have tried to change permissions but it won’t let me.
 * Could anybody help me to solve this problem? Please….

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [phillbooth](https://wordpress.org/support/users/phillbooth/)
 * (@phillbooth)
 * [13 years ago](https://wordpress.org/support/topic/update-plugins-could-not-create-directory/#post-3685669)
 * Do you have a security plugin installed if so disable it.
 * Also you need to CHMOD your folder/files 755/644 or even just while you do the
   install 777
 *  Thread Starter [jsproducts](https://wordpress.org/support/users/jsproducts/)
 * (@jsproducts)
 * [13 years ago](https://wordpress.org/support/topic/update-plugins-could-not-create-directory/#post-3685688)
 * Hi,
 * thank for the quick reply.
 * Do you have a security plugin installed if so disable it. (I don’t have)
 * Also you need to CHMOD your folder/files 755/644 or even just while you do the
   install 777 (I have done all of them, and also I had a contact with the server
   administrator to do it, but without any success)
 * Upgrade and uploads folder have 777 permission.
 * What could I do? I have a huge work in this website, and do not want to loose
   all data, but keeping the website up to date. Please help me anyway!
 *  [phillbooth](https://wordpress.org/support/users/phillbooth/)
 * (@phillbooth)
 * [13 years ago](https://wordpress.org/support/topic/update-plugins-could-not-create-directory/#post-3685747)
 * What I would to is download a fresh version of wordpress unzip it and then delete
   the wp-content folder. Upload the rest of the files to your website.
 * I would do the same for the plugin you are trying to update, download manually
   and update via FTP.
 * you will find the plugin in the /wp-content/plugins
 *  Thread Starter [jsproducts](https://wordpress.org/support/users/jsproducts/)
 * (@jsproducts)
 * [13 years ago](https://wordpress.org/support/topic/update-plugins-could-not-create-directory/#post-3685913)
 * Hi Phillbooth,
 * I am struggling. Yesterday I had again a contact with our server administrator,
   because I tried updating manually the plugin and I have got this message in Filezilla:
   
   Response: 550 8.5.1.bootstrap.min.js: Permission denied Error: Critical file 
   transfer error
 * They answered me that it is not their fault because “the folder does not exist”????
   I had seen this folder.
    I am not able to upload anything vie ftp. So, I deleted
   the plugin, because I thought if I am deleting and installing again will be successful.
   Unfortunately, I am not able to install any plugins. Why are these problems? 
   Please help me out! I checked the permissions on my FTP, it looks good…but anyway
   I can not do anything. Could you help me and explaining some possible reason?
   Thanks, Natalia

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Update plugins: Could not create directory’ is closed to new replies.

## Tags

 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [upgrade](https://wordpress.org/support/topic-tag/upgrade/)
 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [jsproducts](https://wordpress.org/support/users/jsproducts/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/update-plugins-could-not-create-directory/#post-3685913)
 * Status: not resolved

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