Title: Update Now button inactive Last modified: October 14, 2019 --- # Update Now button inactive * Resolved [avfadagio](https://wordpress.org/support/users/avfadagio/) * (@avfadagio) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/) * On one of my WordPress sites, I can’t press the Update Now button to update to the latest version. It is there but it is inactive. I’ve disabled all plugins and tried a standard theme but to no avail. In addition, I can’t save my Contact 7 contact form. The Save button is inactive. I make a change and can’t save it. If I refresh the page it asks if I am sure I want to leave without saving, but I can’t save. Seems like a pattern. * What would cause these buttons to not be active? My other two sites work fine, all hosted by the same provider. * It used to work. I’m only one WordPress version behind, so I know I’ve updated before. * Thanks. - This topic was modified 6 years, 10 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). Viewing 15 replies - 1 through 15 (of 37 total) 1 [2](https://wordpress.org/support/topic/update-now-button-inactive/page/2/?output_format=md) [3](https://wordpress.org/support/topic/update-now-button-inactive/page/3/?output_format=md) [→](https://wordpress.org/support/topic/update-now-button-inactive/page/2/?output_format=md) * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12029208) * Try [downloading WordPress](https://wordpress.org/download/) again, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/), or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server **except** the wp-config.php file and the / wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. * Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them. * Thread Starter [avfadagio](https://wordpress.org/support/users/avfadagio/) * (@avfadagio) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12029216) * Thank you. I will give that a try. * I just noticed that I can’t even hit ‘Save’ in Settings, General either. * Thread Starter [avfadagio](https://wordpress.org/support/users/avfadagio/) * (@avfadagio) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12029232) * I was able to upload the latest WordPress successfully using your excellent instructions and I can see that the new version is running, but I still can’t hit save in the Settings, General page. Or Save Contact 7 pages. * I’m obviously admin, but is there some other setting that restricts saving? * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12029234) * Try adding `define('CONCATENATE_SCRIPTS', false);` to your wp-config.php file just below the `define('DB_HOST'` line. * To do so, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/), or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and edit the file with a [plain text editor](https://wordpress.org/support/article/editing-files/#text-editors). * For details: [https://wordpress.org/support/article/editing-wp-config-php/#disable-javascript-concatenation](https://wordpress.org/support/article/editing-wp-config-php/#disable-javascript-concatenation) - This reply was modified 6 years, 10 months ago by [James Huff](https://wordpress.org/support/users/macmanx/). Reason: fixed "plain text editor" link * Thread Starter [avfadagio](https://wordpress.org/support/users/avfadagio/) * (@avfadagio) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12029243) * Thanks. Tried that but still no luck. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12029245) * That’s really odd. * First, please make sure that your browser is up to date: [https://browsehappy.com/](https://browsehappy.com/) * If it is not, please try updating your browser or switching to a different browser. * If it is, please do these two things: * 1. Try clearing your browser’s cache and cookies. * 2. Try with all browser extensions or add-ons temporarily disabled. * Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble. * Thread Starter [avfadagio](https://wordpress.org/support/users/avfadagio/) * (@avfadagio) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12029252) * I will try those. I probably won’t have time tonight – need to go to work, but I will keep you informed as I try these. * Thanks so much for your great suggestions – very much appreciated! * Thread Starter [avfadagio](https://wordpress.org/support/users/avfadagio/) * (@avfadagio) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12029717) * I tried it on other computers, even my iPad, and still can’t get those buttons to work. * The problem showed on my site so I used wp-staging to make a staged site and that’s the one I am trying to correct at the moment. I disabled all the plugins again, changed the theme. No luck. * The Bulk ‘Apply’ button is grayed out as well. * I am hosting on goddady, but I have two other sites hosted there as well. Both of those work fine. * Everything else about the site (www.solideogloriainstitute.org) seems to work fine. * This is very perplexing. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12029822) * So, the problem is only on the staging site? It works fine on the live site? * Thread Starter [avfadagio](https://wordpress.org/support/users/avfadagio/) * (@avfadagio) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12031708) * No, it fails on both. I saw it on the live site originally then created a staging site so I could play around with it without worrying about the live site. So whatever was in the live site copied over to the stage site. * About the only thing I haven’t replaced is the wp-config file. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12032276) * It looks like you’re with GoDaddy. Are you with their Managed WordPress product? * Thread Starter [avfadagio](https://wordpress.org/support/users/avfadagio/) * (@avfadagio) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12032354) * No. Not the managed product. I just use them for hosting. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12032434) * Both before and after you try to click any non-working button, do you see any errors in your browser’s console? [https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/) * Thread Starter [avfadagio](https://wordpress.org/support/users/avfadagio/) * (@avfadagio) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12032507) * Using Chrome, this is all I see – * jquery-migrate.js?ver=1.4.1:23 JQMIGRATE: Migrate is installed with logging active, version 1.4.1 * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [6 years, 10 months ago](https://wordpress.org/support/topic/update-now-button-inactive/#post-12032534) * Ugh, I’m running out of ideas here. I’m going to ask my colleagues to jump in if they have any. * Meanwhile, as you sure you checked with all browser add-ons switched off? Including ad/tracker blockers? Viewing 15 replies - 1 through 15 (of 37 total) 1 [2](https://wordpress.org/support/topic/update-now-button-inactive/page/2/?output_format=md) [3](https://wordpress.org/support/topic/update-now-button-inactive/page/3/?output_format=md) [→](https://wordpress.org/support/topic/update-now-button-inactive/page/2/?output_format=md) The topic ‘Update Now button inactive’ is closed to new replies. ## Tags * [manual update](https://wordpress.org/support/topic-tag/manual-update/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 37 replies * 3 participants * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/) * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/update-now-button-inactive/page/3/#post-12059369) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics