Update messed up [fixed]

  • superclean

    (@superclean)


    1 year, 8 months ago

    Sad sad sad…
    This new update crashed my whole website. Everything is blank and with “error loading block”

    Don’t update or download this plugin.

    UPDATE: emptying the cache and hard reloading fixed all issues.

    • This topic was modified 1 year, 8 months ago by superclean.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Rajkiran Bagal

    (@rajkiranb)

    1 year, 8 months ago

    Hey @superclean,

    Thanks for writing in!

We apologize for your inconvenience.

Can you please check if following the below steps fixes your issue
<ul>
	<li>Regenerate Assets from Spectra admin dashboard</li>

	<li>Empty cache and hard reload while on the editor screen. Here’s how: https://share.bsf.io/2NumNvZ2</li>

</ul>

Hope it helps, let me know how it goes.

Looking forward to hearing from you.
    Plugin Support sujaypawar

    (@sujaypawar)

    1 year, 8 months ago

    @superclean —

    I just wanted to reiterate what my colleague said and wanted to suggest a solution. Did you try tempting the cache and hard reload while on the editor screen?

    Here’s how: https://share.bsf.io/2NumNvZ2

    This should most likely fix the problem you are having.

    Please let me know how it goes.

    Thread Starter superclean

    (@superclean)

    1 year, 8 months ago

    Wow
    This last step of hard reloading and emptying the cache fixed the issue.

    It took me a while because I did a rollback to return to the previous version.
    Thanks 🙂

    Plugin Support sujaypawar

    (@sujaypawar)

    1 year, 8 months ago

    Thank you so much for confirmation and updating the ratings @superclean

    Our team has put a lot of effort into this big release, and getting multiple one-star ratings is certainly demotivating for them.

    If you need any further help, please feel free to get in touch.

Viewing 4 replies - 1 through 4 (of 4 total)
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