• Resolved kheiberg

    (@kheiberg)


    When will you be updating the jQuery versions that work with your plugin? I had to deprecate the jQuery version using Enable jQuery Migrate Helper. That is not a good fix for this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Maria Togonon

    (@mariatogonon)

    Hi @kheiberg – thanks for getting in touch and we do apologize for any delays.

    I will have to escalate this to our lead developer to answer your query correctly.

    We will reply to your ticket with an update as soon as we get any new piece of information.

    We appreciate your patience.

    Plugin Author Daniel Iser

    (@danieliser)

    @kheiberg – Honestly if you had to do that to fix our plugin, your issue is likely not with us at all.

    To be clear we tested last year with the jQuery Test Update plugin which was recommended by WP core team. It essentially lets us test every upcoming update WP 5.5, 5.6 & 5.7 and how they will change jQuery.

    We tested with all combos and its fine as is, no errors, no breakage.

    BUT. WP 5.6 ended up breaking a lot of other plugins & themes that did not test ahead. In which case they are now throwing fatal JS errors. Since our plugin requires JS to do anything, if their breaks before ours is loaded, ours never runs.

    There are multiple tickets here on the forums if you go to page 2 or 3. One was 4+ pages long and we investigated every occurrence, every one came back in other plugins/themes.

    Enabling that jQuery Migrate fixes our plugin simply because it fixes the breakage that was already occurring in something else, which then let ours run normally.

    You would need to use our doc to track down the JS error source: https://docs.wppopupmaker.com/article/373-checking-javascript-errors

    Hope that helps.

    Hope that helps.

    • This reply was modified 4 months, 2 weeks ago by Daniel Iser.
    Thread Starter kheiberg

    (@kheiberg)

    Thanks much for the thorough update. It is appreciated and helpful. I did not make it to page 2 or 3. We will get with the vendors.

    Very nice plugin and support. Well done and thanks again.

    Kris

Viewing 3 replies - 1 through 3 (of 3 total)
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