• thomas1999

    (@thomas1999)


    For 1 year now unfortunately every plugin update something doesn’t work.
    All the new features released do not work and create conflicts with other plugins or for example with Elementor.
    Even the support team that was always available to solve the problem before, places the responsibility on, for example, Elementor or the theme, even if the theme in use is among the most popular and has been tested on thousands of sites.
    At the moment my review is decidedly negative and I have been an elite user for many years and am thinking of migrating to gravity form.

    • This topic was modified 3 weeks, 5 days ago by thomas1999.
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  • Plugin Author Steve Wells

    (@srwells)

    Hi @thomas1999,

    I’m sorry to hear about your ongoing frustrations with plugin updates and compatibility issues. It sounds like you’ve been encountering significant challenges for quite some time now. I understand how frustrating that can be, especially considering your long-standing support as an elite user.

    I reviewed your support request, and it looks like our support and dev teams are working on the issues you are facing. Additionally, we are actively working to improve our QA processes, and we are confident that fewer issues will make it into the releases in the near future.

    We’d love for you to give us a chance to turn your negative experience around, and we hope you’ll stick with us as we grow and improve.

    Thank you,

    Steve Wells.

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