Title: Update Issue
Last modified: February 8, 2018

---

# Update Issue

 *  [andrewcharon](https://wordpress.org/support/users/andrewcharon/)
 * (@andrewcharon)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/update-issue-27/)
 * I’m unable to update the plug-in within WordPress. Any updates need to be made
   by me downloading the plug-in and installing via FTP. If I update via WordPress,
   the site breaks and I need to revert to a backup.
 * I’ve been using this plug-in for awhile and started with the free version. I 
   thought purchasing the plug-in might help but I’m still having the same issue.
 * Please advise.

Viewing 1 replies (of 1 total)

 *  Anonymous User 14808221
 * (@anonymized-14808221)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/update-issue-27/#post-9959452)
 * Could you let me know what exactly happens when your site breaks?
    If you enable
   WP Debug in that moment it might be that you see a PHP error, which will be cause
   of why it breaks. [https://codex.wordpress.org/WP_DEBUG](https://codex.wordpress.org/WP_DEBUG)
 * In general, updating Types did not provoke PHP errors lately. But it might be
   that we have a glitch or the server you use has a specific configuration.
 * With the above detail I can at least tell if the error happens in Types or not.
 * If with this, and trying the steps with Types only does also not solve the problem,
   I suggest to communicate with us [here](https://wp-types.com/forums/forum/general-and-pre-sales-questions/).
   
   There I can ask you for a copy of the site, which will make it easier to debug.

Viewing 1 replies (of 1 total)

The topic ‘Update Issue’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/types_ced1d3.svg)
 * [Toolset Types - Custom Post Types, Custom Fields and Taxonomies](https://wordpress.org/plugins/types/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/types/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/types/)
 * [Active Topics](https://wordpress.org/support/plugin/types/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/types/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/types/reviews/)

## Tags

 * [update](https://wordpress.org/support/topic-tag/update/)

 * 1 reply
 * 2 participants
 * Last reply from: Anonymous User 14808221
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/update-issue-27/#post-9959452)
 * Status: not resolved