Support » Plugin: Ultimate Member - User Profile & Membership Plugin » Update is awful – ruined my site

  • Thanks, Ultimate Member for the worst update process I have ever encountered in my history of using WordPress. I didn’t work properly, and your ‘helpful’ guide is pretty useless. I had to delete the plugins completely and start again, which means I now need to go back and fix loads of custom CSS. Thanks so much for planting hours of work on my plate, great job. Oh, and the login shortcode isn’t working at all. So my users can’t sign in.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Also, some accounts log out just fine, others are going to a logout page and getting stuck there.

    Plugin Support calumallison

    (@calumallison)

    Hi,

    Very sorry for the update issues. Can you please contact us via our site: https://ultimatemember.com/contact/sales/ so we can add this to our helpdesk system and help you with this issue.

    Thanks

    I have the same problem. Pages are looking different and now have problem with accordions not working.

    Is there a way to rollback the update?

    • This reply was modified 1 year, 10 months ago by danielepais.
    Plugin Support calumallison

    (@calumallison)

    Hi,

    This plugin can be used to rollback plugin: https://wordpress.org/plugins/wp-rollback/ (just make sure to make a backup of site before making changes to site).

    Thanks

    I’d use WP Rollback to rollback to UM 1.3.88

    then go through the saved settings you had before in the appearance tab before it was deprecated write the hex code down somewhere for every option, then install

    https://wordpress.org/plugins/yellow-pencil-visual-theme-customizer/

    and then you can select the element (UM) and then change the color of the background or text or whatever it will write the CSS for you then copy and paste into Avada “Additional CSS” or WP -> Appearance -> Customize -> Additional CSS

Viewing 5 replies - 1 through 5 (of 5 total)
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