Title: Update & install plugins problem
Last modified: August 19, 2016

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# Update & install plugins problem

 *  [terriersrule1](https://wordpress.org/support/users/terriersrule1/)
 * (@terriersrule1)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/update-install-plugins-problem-1/)
 * I wonder if anyone can help me as I’m new to wordpress but I seem to have a problem
   with importing any of the plugins found in the new plugins database, and also
   updating my wordpress to the latest problem. When I go to update automatically
   it tells me it’s importing the plugin zip (or the update zip) but seems to stop
   there. My browser tells me its done but seems to start at 80%. I have tried running
   this on my mac, my colleagues and in both safari and firefox and still have no
   joy. Any advice would be greatly accepted. If it’s something simple then I apologise
   in advance!

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [lfischer](https://wordpress.org/support/users/lfischer/)
 * (@lfischer)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/update-install-plugins-problem-1/#post-1727484)
 * Same here, downloads.wordpress.org returns always an 404 error.
 * Regards
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/update-install-plugins-problem-1/#post-1727495)
 * It’s a known problem, should clear up tomorrow sometime.
 * [http://core.trac.wordpress.org/ticket/15138](http://core.trac.wordpress.org/ticket/15138)
 *  Thread Starter [terriersrule1](https://wordpress.org/support/users/terriersrule1/)
 * (@terriersrule1)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/update-install-plugins-problem-1/#post-1727717)
 * hi, error isn’t a 404 error it just doesn’t seem to load, tried it again this
   all this morning and afternoon and still wont work. I’m more concerned about 
   the plugins than the wp update.
 *  [dabber79](https://wordpress.org/support/users/dabber79/)
 * (@dabber79)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/update-install-plugins-problem-1/#post-1727731)
 * I am having the same problem with the update as it goes to the screen and says
   it is unpacking but it does nothing
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [15 years, 7 months ago](https://wordpress.org/support/topic/update-install-plugins-problem-1/#post-1727732)
 * That’s a different error. Alas, it’s probably a combo of your server settings,
   php, server load and memory. The only fix I know of is to do annual upgrades.
 *  [obscure](https://wordpress.org/support/users/obscure/)
 * (@obscure)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/update-install-plugins-problem-1/#post-1727735)
 * or even a manual upgrade 😉
 *  Thread Starter [terriersrule1](https://wordpress.org/support/users/terriersrule1/)
 * (@terriersrule1)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/update-install-plugins-problem-1/#post-1727738)
 * As I have no clue, what to be asking my host/server to sort this and don’t want
   to have to manually install each upgrade or plugin if possible, what do I need
   to askk them to sort on the host provider side?
 * thanks
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [15 years, 7 months ago](https://wordpress.org/support/topic/update-install-plugins-problem-1/#post-1727741)
 * That was a fantastic auto-correct from my iPad! Thanks, obscure!
 * Find out what version of PHP you’re running AND what kind of PHP install it is(
   suPHP or suexec or something else).
 * What version of Apache are you on?
 * What version of Unix/Linux/Windows?
 * Also, try clearing out all the contents of the upgrade folder (should be in wp-
   content) and change the permissions on that folder to 777. Yeah, not optimal,
   but it may help.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Update & install plugins problem’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 8 replies
 * 6 participants
 * Last reply from: [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * Last activity: [15 years, 7 months ago](https://wordpress.org/support/topic/update-install-plugins-problem-1/#post-1727741)
 * Status: not resolved

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