Title: Update has failed Last modified: February 6, 2019 --- # Update has failed * Resolved [harmlessvikmartin](https://wordpress.org/support/users/harmlessvikmartin/) * (@harmlessvikmartin) * [7 years, 3 months ago](https://wordpress.org/support/topic/update-has-failed-2/) * Hi * Auto update of the plugin has failed. I deleted it and tried to reinstall – that also failed. Here is the error message: * Installation failed: 504 Gateway Timeout Gateway Timeout The gateway did not receive a timely response from the upstream server or application. * *edit* I’ve uploaded it manually and it works fine… is there an incompatibility with the dashboard in this update? * Thanks * Vik Martin - This topic was modified 7 years, 3 months ago by [harmlessvikmartin](https://wordpress.org/support/users/harmlessvikmartin/). - This topic was modified 7 years, 3 months ago by [harmlessvikmartin](https://wordpress.org/support/users/harmlessvikmartin/). Viewing 2 replies - 1 through 2 (of 2 total) * [Ed](https://wordpress.org/support/users/erishel/) * (@erishel) * [7 years, 3 months ago](https://wordpress.org/support/topic/update-has-failed-2/#post-11207844) * Hey Vik, * Thanks for reaching out! * Sorry about the wait, we’ve been seeing a surge in support requests lately.  * There can be a number of issues. This one sounds like there was a communication error between the servers. * Sometimes one can experience upgrade issues when jumping a few versions. * Sounds like you’ve got this sorted though, since the new version successfully installed, I don’t think there should be a concern. * Have a great day! Ed ✌️ * [Ed](https://wordpress.org/support/users/erishel/) * (@erishel) * [7 years, 2 months ago](https://wordpress.org/support/topic/update-has-failed-2/#post-11267612) * Hey there, * Since this topic has been inactive for a while, I’m going to go ahead and mark as resolved. Don’t hesitate to reopen or create a new topic if you still need help! 😄 * Take care, Ed 🤟 Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Update has failed’ is closed to new replies. * ![](https://ps.w.org/the-events-calendar/assets/icon-256x256.gif?rev=2516440) * [The Events Calendar](https://wordpress.org/plugins/the-events-calendar/) * [Frequently Asked Questions](https://wordpress.org/plugins/the-events-calendar/#faq) * [Support Threads](https://wordpress.org/support/plugin/the-events-calendar/) * [Active Topics](https://wordpress.org/support/plugin/the-events-calendar/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/the-events-calendar/unresolved/) * [Reviews](https://wordpress.org/support/plugin/the-events-calendar/reviews/) * 2 replies * 2 participants * Last reply from: [Ed](https://wordpress.org/support/users/erishel/) * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/update-has-failed-2/#post-11267612) * Status: resolved