Support » Plugin: Shield Security: Protection with Smarter Automation » update feb 12 2018 – whitescreen of death

  • Resolved djsteveb


    was in dashboard, got notice to update shield and Advanced Responsive Video plugin, clicked the update both – now locked out – white screen of nothing for wp-admin, and for the home page.

    Will go in via ftp and remove the plugin to see if anything logged by another plugin or something.

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  • Went in and deleted the advanced responsive video embedder plugin via ftp first, and then click to reload and the dashboard came up. So it looks like it was the other plugin, or maybe some kind of timing / timeout issue. Weird.

    Wish I had one of the audit log things running at the time.

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