Support » Theme: Nisarg » Update Failed/Tried to Rollback to original theme

  • Resolved deonlafond

    (@deonlafond)


    Hello,
    I updated my Nisarg theme yesterday. After I did my header and post content is no longer formatted correctly. I rolled back to the theme I used when I set it up, but that didn’t work.
    When I go to customize my sight all setting look the same. When I preview the site it all looks correct, but when I go to the site itself it is wrong.
    Is there any way to correct this problem?
    My site is
    https://honeyandthestone.com
    Thank you for your help.
    ~Deon

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author Falguni

    (@falgunihdesai)

    Hi Deon,

    I see your site posts with proper formatting.

    For you it might be a cache memory problem. Please clear your cache memory and then check your website.

    Falguni

    Thank you Falguni. That doesn’t seem to be the problem though. It seems to come up okay on a laptop but is completely wrong on a cell phone. Would love to fix it if I can because I truly enjoyed your theme.

    Theme Author Falguni

    (@falgunihdesai)

    Hi,

    I think you are using some plugin for menu or may be you have installed Jetpack and enabled its mobile version.

    To find out the cause of the problem, first disable all the plugins and check your website. And if after that if it looks perfect, find out the plugin which is causing problem by enabling them one by one.

    Falguni

    It’s fixed. I went into jetpack settings. Changed two of the settings. One of which was to optimize my site for cell phone use! Everything looks good now. Do you think it is safe to update the theme again to the most current version?

    Thank you so much for your help!

    ☺ Deon

Viewing 4 replies - 1 through 4 (of 4 total)
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