Title: Update Failed: version 3.3.2
Last modified: November 26, 2019

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# Update Failed: version 3.3.2

 *  Resolved [PPNSteve](https://wordpress.org/support/users/ppnsteve/)
 * (@ppnsteve)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/update-failed-version-3-3-2/)
 * When updating from Version 3.3.1 to version 3.3.2, we get: Update Failed: Could
   not create directory. wp-smushit/app/views/meta-boxes/cdn
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdate-failed-version-3-3-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Anton Vanyukov](https://wordpress.org/support/users/vanyukov/)
 * (@vanyukov)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/update-failed-version-3-3-2/#post-12174821)
 * Hi [@ppnsteve](https://wordpress.org/support/users/ppnsteve/),
 * Could you please manually remove smush plugin directory from wp-content/plugins
   and reinstall it? Something must have gone wrong during the update.
 * Best regards,
    Anton
 *  Thread Starter [PPNSteve](https://wordpress.org/support/users/ppnsteve/)
 * (@ppnsteve)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/update-failed-version-3-3-2/#post-12174861)
 * Hi,
    here’s what I got doing a fresh install: Installation failed: Could not 
   create directory. wp-smushit/app/views/meta-boxes/directory
 *  Thread Starter [PPNSteve](https://wordpress.org/support/users/ppnsteve/)
 * (@ppnsteve)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/update-failed-version-3-3-2/#post-12174870)
 * UPDATE:
    I found out what was happening.. it was over aggressive (super) cache
   somehow not letting my plugins update if they need to create a new dir.. (my 
   events plugin had same issue) so clearing all the cache files seemed to resolve
   the problem.
 * Thanks.
    -  This reply was modified 6 years, 5 months ago by [PPNSteve](https://wordpress.org/support/users/ppnsteve/).
 *  [Anton Vanyukov](https://wordpress.org/support/users/vanyukov/)
 * (@vanyukov)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/update-failed-version-3-3-2/#post-12174876)
 * [@ppnsteve](https://wordpress.org/support/users/ppnsteve/),
 * Can you try to manually copy the files to wp-content/plugins?
    [https://downloads.wordpress.org/plugin/wp-smushit.zip](https://downloads.wordpress.org/plugin/wp-smushit.zip)
 * Best regards,
    Anton
 *  Thread Starter [PPNSteve](https://wordpress.org/support/users/ppnsteve/)
 * (@ppnsteve)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/update-failed-version-3-3-2/#post-12178135)
 * all is fine with updating.. THANKS!
 * I did run into another issue however.. It seems that the plugin struggles with
   and stalls on larger uploaded .png files (over the free size limit) and either
   errors out (something about back end image processing failing) or we end up with
   a corrupt, unreadable png image.
 * so adding new .png files between approx 2 – 5mb seem to be the worst at this
 *  [Anton Vanyukov](https://wordpress.org/support/users/vanyukov/)
 * (@vanyukov)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/update-failed-version-3-3-2/#post-12178527)
 * [@ppnsteve](https://wordpress.org/support/users/ppnsteve/),
 * Can you please share the exact error message?
    It seems to be related to your
   host in some way. Could you also provide the PHP version and the max_execution_time
   value?
 * Best regards,
    Anton
 *  Thread Starter [PPNSteve](https://wordpress.org/support/users/ppnsteve/)
 * (@ppnsteve)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/update-failed-version-3-3-2/#post-12178711)
 * Can’t get the exact error message right now but will next time I see it.. We’re
   on php 7.3.11 and max execution is currently set to 180 secs for 7.3..

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Update Failed: version 3.3.2’ is closed to new replies.

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## Tags

 * [failure](https://wordpress.org/support/topic-tag/failure/)
 * [update fails](https://wordpress.org/support/topic-tag/update-fails/)

 * 7 replies
 * 2 participants
 * Last reply from: [PPNSteve](https://wordpress.org/support/users/ppnsteve/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/update-failed-version-3-3-2/#post-12178711)
 * Status: resolved