Support » Fixing WordPress » Update Failed Towards End, Now BLANK Admin Page(s)

  • bitzpc

    (@bitzpc)


    So, I logged into my ‘wp-admin’ portal this morning and was going to update to the newest WordPress. I had a failure right away because one of my directories wasn’t owned by me. I changed that and restarted. It got mostly done and failed because of ‘wp-includes’ or a different folder anyway not being owned by me. I corrected that by changing ALL the folders to my permission — but it was too late. Now my ‘wp-admin’ pages only load BLANK. I get asked for login/password at least, but blank after.

    I tried restoring the old files and even tried extracting the newest download files into the directory to overwrite — same result.

    What’s my next step to fixing this boo-boo?

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  • Moderator t-p

    (@t-p)

    Try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.

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