Title: Update failed Question
Last modified: September 1, 2016

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# Update failed Question

 *  [Carlya](https://wordpress.org/support/users/crissy65/)
 * (@crissy65)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/update-failed-question/)
 * I attempted to update by clicking the update now link on my Plugins page. I then
   received this feedback:
 * Update Failed: The update cannot be installed because we will be unable to copy
   some files. This is usually due to inconsistent file permissions.
 * What do I do now?
 * Thanks
 * Carlysa
 * [https://wordpress.org/plugins/wordfence/](https://wordpress.org/plugins/wordfence/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Luke Cavanagh](https://wordpress.org/support/users/lukecavanagh/)
 * (@lukecavanagh)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/update-failed-question/#post-7658105)
 * @Carlya
 * Do you have FTP access for your site?
 * You can always update the plugin manually.
 *  [Terry Atkinson](https://wordpress.org/support/users/terry-atkinson/)
 * (@terry-atkinson)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/update-failed-question/#post-7658134)
 * I had the same issue today and used the FTP method to update the plugin manually.
   All is now well. However, I’m not mad keen to have to do manual updates on a 
   dozen websites. Strangely, the update worked fine on the next site I updated 
   so maybe permissions were out on the first site that I tried.
 *  [wfalaa](https://wordpress.org/support/users/wfalaa/)
 * (@wfalaa)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/update-failed-question/#post-7658173)
 * Hi Carlya,
    This error is mainly due to improper file permissions as stated in
   the warning message, you will need to make sure of two things: – Make sure WordPress
   folders and files have the correct permissions (755 for folders and 644 for the
   files in most servers) check [this link](https://codex.wordpress.org/Changing_File_Permissions#Permission_Scheme_for_WordPress)
   for more information about file permissions in WordPress. – All your files and
   folders have the correct owner/group based on your server configuration (www-
   data:www-data for Apache server by default) you may need to check this with your
   web host.
 * Thanks.
 *  [Luke Cavanagh](https://wordpress.org/support/users/lukecavanagh/)
 * (@lukecavanagh)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/update-failed-question/#post-7658212)
 * [@terry](https://wordpress.org/support/users/terry/) Atkinson
 * Granted that manual updating can be pain for updating plugins, I would look into
   the permissions fixes that [@wfalaa](https://wordpress.org/support/users/wfalaa/)
   mentioned.
 *  Thread Starter [Carlya](https://wordpress.org/support/users/crissy65/)
 * (@crissy65)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/update-failed-question/#post-7658225)
 * Ok, I am still in the beginner stages but am making an effort to grasp the issue.
 * I am referencing the answers above and specifically [@wfalaa](https://wordpress.org/support/users/wfalaa/)
 * And please understand, I don’t have a problem calling hosting. I like learning
   and doing is a good teacher.
    🙂
 * Question 1
    All Files and folders I looked at, are set to 755 permissions. They
   are also, Wordfence also, can only be changed by me. Not group or other.
 * Would I change this?
    ————————————————- Question 2
 * The update file uploaded to a file called Upgrade, which is located:
 * /wp-content/upgrade/wordfence.6.1.14-Kaw4Uw/wordfence
 * Is this the correct place for it? I would delete the current upgrade from the
   File Manager. Then re-upload.

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [Failed](https://wordpress.org/support/topic-tag/failed/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 5 replies
 * 4 participants
 * Last reply from: [Carlya](https://wordpress.org/support/users/crissy65/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/update-failed-question/#post-7658225)
 * Status: not resolved