Title: Update failed
Last modified: January 5, 2022

---

# Update failed

 *  [jejonesjnr](https://wordpress.org/support/users/jejonesjnr/)
 * (@jejonesjnr)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/update-failed-83/)
 * Update to the latest version not only failed with a critical error but has wiped
   out all the previous settings I had.
    None of my registered users can now access
   any of the content. I will need to restore a backup now.
    -  This topic was modified 4 years, 4 months ago by [jejonesjnr](https://wordpress.org/support/users/jejonesjnr/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Vladimir Garagulya](https://wordpress.org/support/users/shinephp/)
 * (@shinephp)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/update-failed-83/#post-15226906)
 * I suppose something special with your setup, as tens of thousands of other updates
   have been installed quietly.
 * Can you provide any details from the server system logs, what was really happened?
   May be you can repeat the issue with backup copy restored at the development 
   server? I would investigate it.

Viewing 1 replies (of 1 total)

The topic ‘Update failed’ is closed to new replies.

 * ![](https://ps.w.org/user-role-editor/assets/icon-256x256.jpg?rev=1020390)
 * [User Role Editor](https://wordpress.org/plugins/user-role-editor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/user-role-editor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/user-role-editor/)
 * [Active Topics](https://wordpress.org/support/plugin/user-role-editor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/user-role-editor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/user-role-editor/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Vladimir Garagulya](https://wordpress.org/support/users/shinephp/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/update-failed-83/#post-15226906)
 * Status: not resolved