Title: Update failed
Last modified: August 22, 2016

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# Update failed

 *  Resolved [felicesinger](https://wordpress.org/support/users/felicesinger/)
 * (@felicesinger)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/update-failed-8/)
 * Hi, I tried to update 1.5.3 to 1.5.4 and got an error message.:
    PCLZIP_ERR_BAD_FORMAT(-
   10) : Unable to find End of Central Dir Record signature
 * Any idea how to fix it?
 * [https://wordpress.org/plugins/popupally/](https://wordpress.org/plugins/popupally/)

Viewing 1 replies (of 1 total)

 *  [Robin](https://wordpress.org/support/users/rli/)
 * (@rli)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/update-failed-8/#post-5209108)
 * Hi there,
 * For PopupAlly Pro, please retry the update process a couple times, as it could
   just be a momentary glitch.
 * If the problem continues, you can try manually updating:
    1. Deactivate PopupAlly
   Pro 2. Delete PopupAlly Pro (don’t worry, all of your settings are preserved)
   3. Download and re-install the latest version from the Digital Heartquarters.
 * Hope this helps!
    Robin

Viewing 1 replies (of 1 total)

The topic ‘Update failed’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Robin](https://wordpress.org/support/users/rli/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/update-failed-8/#post-5209108)
 * Status: resolved