Title: UPDATE FAILED
Last modified: January 5, 2019

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# UPDATE FAILED

 *  Resolved [dmanherz](https://wordpress.org/support/users/dmanherz/)
 * (@dmanherz)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/update-failed-46/)
 * The latest update has failed. System crashes when customers try to order tickets.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdate-failed-46%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Chris](https://wordpress.org/support/users/weazel91/)
 * (@weazel91)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/update-failed-46/#post-11054893)
 * Same here,
 * When customers try to add tickets to the basket it just hangs and the trolly 
   doesn’t appear.
 *  Thread Starter [dmanherz](https://wordpress.org/support/users/dmanherz/)
 * (@dmanherz)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/update-failed-46/#post-11057199)
 * How can we get back to previous version of plugin
 *  [Chris](https://wordpress.org/support/users/weazel91/)
 * (@weazel91)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/update-failed-46/#post-11057209)
 * I’ve used the plugin WP Rollback.
 * Ensure you make a full backup of your current stageshow install and database 
   first.
 * I didn’t have any issues rolling back but its not to say that everyone will be
   okay too.
 * C
 *  [rogerd202](https://wordpress.org/support/users/rogerd202/)
 * (@rogerd202)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/update-failed-46/#post-11058969)
 * If you go to [https://wordpress.org/plugins/stageshow/advanced/](https://wordpress.org/plugins/stageshow/advanced/)
   and scroll to the bottom of the page you can select any previous version to download.
   You will need to upload the file to your website manually via FTP and then activate
   it but it’s a simple process.
 *  [sarkof](https://wordpress.org/support/users/sarkof/)
 * (@sarkof)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/update-failed-46/#post-11059620)
 * I had the same issue!!!
 * I solved copying the previous version via FTP
 *  Plugin Author [Malcolm](https://wordpress.org/support/users/malcolm-oph/)
 * (@malcolm-oph)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/update-failed-46/#post-11060852)
 * Fixed in v8.0.6 …..
    (v8.0.5 was not supposed to be released …. WP may have changed
   the way releases are published …)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘UPDATE FAILED’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/stageshow_3c5670.svg)
 * [StageShow](https://wordpress.org/plugins/stageshow/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stageshow/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stageshow/)
 * [Active Topics](https://wordpress.org/support/plugin/stageshow/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stageshow/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stageshow/reviews/)

 * 6 replies
 * 5 participants
 * Last reply from: [Malcolm](https://wordpress.org/support/users/malcolm-oph/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/update-failed-46/#post-11060852)
 * Status: resolved