Update Failed

  • Resolved shangibbo

    (@shangibbo)


    5 years, 7 months ago

    Hi – I am trying to update to the latest update and I get the following error:

    Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

    Can you please give me some advice on how to fix this because I really love using your plugin!

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    5 years, 7 months ago

    Hi! I’m not sure what the problem could be with the file permissions, but could you try deactivating then deleting the plugin entirely and then reinstall it? Hopefully this will reset permissions. This will not affect the settings or existing invoices (note that this may not hold true for other plugins id you run into the same errors).

    Let me know if that helps!

    Thread Starter shangibbo

    (@shangibbo)

    5 years, 7 months ago

    Thank you, that worked!!!

    • This reply was modified 5 years, 7 months ago by shangibbo.
Viewing 2 replies - 1 through 2 (of 2 total)
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